Retail TouchPoints
‘Holiday 2026 Will Feel Different’: From AI to Consumer Behavior, Retail Experts Weigh in on What to Expect
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Kohl’s Has Mixed Q3, Misses Profit Estimates With $20 Million Net Loss
Kohl’s reported Q3 revenue of $4.33 billion, a 0.1% year-over-year increase, while same-store sales also climbed 0.1%, a much-improved performance from the 1.7% decline seen in Q3 2016. The comparable…
News November 11Beacon Technology: Shining A Light On Customer Experience
By Miguel Ramos, Confirmit Retailers are facing increasing pressure to create a compelling and interactive shopping experience. The need to encourage customers to return to the store, rather than shop…
Executive Viewpoints November 10BirchboxMan $10 Subscription Box Seeks To Capture Fast-Converting Male Audience
Birchbox is known primarily for its cosmetics and beauty products targeted toward women, but the subscription box retailer has made strides to bring its lesser-known offering, BirchboxMan, to a larger…
Features November 1058% Of Shoppers Will Use BOPIS This Holiday Season
A survey of 3,000 U.S. consumers reveals that 58% will use a buy online/pick up in-store (BOPIS) fulfillment option for their holiday shopping — a 25% increase over holiday 2016.…
News November 9Record-High 2017 Imports Climb 6.3% Over 2016
Anticipating a strong holiday season, retailers are on track to import a record volume of merchandise in 2017, according to the November Global Port Tracker report released by NRF and…
News November 9Macy’s Comparable Sales Dip For 12th Straight Quarter
Macy’s had yet another quarter that missed the mark, with Q3 sales falling 6.1% to $5.28 billion. But that isn’t even the biggest disappointment for Macy’s — the retailer saw same-store…
News November 9Dreamforce 2017: How John Varvatos Blends Digital With Physical
It’s safe to say that the stories about retail stores dying are far from accurate. Transforming, yes; dying, definitely not. Experiential retail is going strong, and the John Varvatos store…
News November 9Sears To Sell 140 Properties As Q3 Same Store Sales Projected To Fall 15.3%
Less than a week after announcing it would close 60+ more Sears and Kmart stores in January 2018, Sears Holdings revealed it would sell approximately 140 properties as part of…
News November 9Insights From Dreamforce 2017: How Adidas, Party City & Suit Supply Get Personal
“Personalized, connected and fast” have been the recurring themes from Dreamforce 2017, as retailers seek to gain a competitive edge in a quickly evolving industry. Consumers no longer walk into…
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