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3 Key Strategies That Drive Success At 1-800-Flowers.com: Exclusive CMO Q&A
In this exclusive Q&A, Amit Shah, CMO of 1-800-Flowers.com, details the three initiatives that are helping to grow the 41-year-old brand. He also talks about getting “bolder” with email personalization…
Features November 29Augmented Reality For Enterprise Alliance Adds Nine New Members
The Augmented Reality for Enterprise Alliance (AREA), a global non-profit, member-based organization dedicated to widespread adoption of interoperable AR-enabled enterprise systems, has added nine new member companies. The new members come…
News November 29PetSmart Takes A Customer-Centric Approach To Pricing
PetSmart continues to transform its pricing strategies with a more strategic, data-driven approach across the full customer lifecycle. The retailer has expanded its partnership with Revionics to leverage its entire…
News November 29Mall Of America Launches AI-Powered Chatbot For The Holidays
The Mall of America has made it easier to navigate and shop its 5.6 million-square-foot space during the holidays, with the launch of a new, AI-powered chatbot in partnership with…
News November 29Cyber Monday Becomes ‘Mobile Monday’ With $6.5 Billion Revenue Haul
Three days after bringing in $5.03 billion online on Black Friday, retailers outdid themselves once again, reeling in a record $6.59 billion on Cyber Monday — 16.8% growth year-over-year. For the first time in the…
News November 29‘Tis The Season For Gift Giving…But Will Experiences Win Out In The Long Run?
Nearly seven in 10 Americans (69%) said they would skip exchanging gifts this holiday season if their friends and family agreed to it, according to a new survey conducted by…
Executive Viewpoints November 29Hestra Boosts Glove Re-Orders 15%, Pre-Season Sales 20%
A global B2B wholesaler selling outdoor recreational gloves in 1,200 U.S. retail (a total of 5,500 globally in 26 countries), Hestra provides 24/7 access to its catalogs and ordering system…
Features November 29Everlane, A Brick-and-Mortar Holdout, Opens 2 Flagship Stores
After continuously committing to never go brick-and-mortar, online-only clothing retailer Everlane has had a change of heart. The company is opening two flagship locations on December 2 —in New York…
News November 28The Evolution Of Retail: Past, Present And Future
The retail industry is a dynamic one, always adapting to better cater to customers. For the past decade, we’ve seen a handful of updates and advancements that have propelled the industry forward.…
Executive Viewpoints November 28


















