Retail TouchPoints

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Office Depot Expands SMB Services With BizBox

With the launch of BizBox, Office Depot is adding to its portfolio of business services in an ongoing effort to evolve beyond its retail heritage. BizBox, a web site with…

News November 7

When Good Customer Service Comes Down To One Simple Question

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets I shop at has trained its cashiers to ask customers this question…

Executive Viewpoints November 7

88% Of Shoppers Prefer Free Shipping To Fast Shipping

When it comes to deciding whether they want their shipping fast or free, shoppers overwhelming prefer not to pay. In fact, 88% of shoppers said free shipping is more important…

News November 7

German Alipay Partner Expands To Four More Countries

One year after launching the Alipay service in Germany and Austria, Concardis has expanded its partnership with China’s largest mobile payment network  into Switzerland, Belgium, the Netherlands and Luxembourg. Alipay…

News November 7

7-Eleven Adds Amazon Cash Option At Nearly 8,000 Stores

Consumers who want to add funds to their Amazon.com balance now have nearly 8,000 new locations where they can do so. 7-Eleven has joined CVS, Speedway and GameStop in accepting…

News November 7
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ThirdChannel Raises $7 Million For Digital Retail Intelligence

ThirdChannel, a retail intelligence platform,  has closed $7 million in Series A funding. The round is led by Fung Capital. The funding will enable ThirdChannel to expand the footprint of…

News November 7

S&S Fire Pits Cuts Delivery Costs 30% With Gig Economy Shipper

Retailers large and small struggle with the costs and complexities of the “last mile.” S&S Fire Pits, which delivers its products all over the southeast U.S., has opted for a…

Features November 7

Take A Fresh Look At Customer Experience To Drive Success In 2018

It’s been a tough year for retail, with more than 20 well-known brands filing for bankruptcy. With 2018 right around the corner, many retailers are continuously working on defining and…

Executive Viewpoints November 7

Payment Authentication And IoT Devices: Do Merchants Need To Prepare For Fraud Through Refrigerators?

Perhaps the greatest revolution in shopping was the rise of e-Commerce. No longer were people required to physically go to stores to purchase goods; they could do so from the…

Executive Viewpoints November 7
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