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5 Things Multi-Location Retailers Need To Know For Effective Review Management
Do you know the business impact of your bad reviews on social media and other online outlets? The truth is, negative reviews cost more than you think. Research has suggested…
Executive Viewpoints January 9
NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?
Acquiring new customers is hard work and costly, so making sure that customers are happy, coming back and buying again is every retailer’s number one priority. Which is, in part,…
Executive Viewpoints January 9
The Secret To Retail In 2018: Win Customers With A Connected Workforce
Have you ever noticed the most successful retail businesses have a fairly simple plan? Author Michael Leboeuf said it best: “A satisfied customer is the best business strategy of all.”…
Executive Viewpoints January 9
The Truth Behind The AR/VR Hype
With smartphones paving the way for easy access to augmented reality (AR) and virtual reality (VR), real opportunities are emerging for retailers and e-Commerce companies to engage with their consumers…
Executive Viewpoints January 9
PCMS Debuts Personalized Offers For Omnichannel Marketing Engagement
PCMS has unveiled Personalized Offers, a cloud-based, API-driven engine designed to deliver more effective, engaging marketing for retailers. The solution is designed to help retailers personalize the shopping journey by…
News January 9
Applexus Unveils Cloud Solutions For Retail, Fashion And Consumer Industries
Applexus Technologies, a global enterprise business consulting and services company, has debuted retail solutions and cloud product authorization with SAP. The Applexus Retail and Fashion solution for SAP S/4 HANA…
News January 9
Grocers Have Lost 29% Of Their Market Share Since 1991
With societal changes driving consumers from cooking at home to preferring takeout food, fast casual dining, restaurants and other eateries, grocers and other food retailers have lost 29% of their…
News January 9Holiday Hiring Subsides: Retail Jobs Decline 20,000 During December
Despite a successful season that saw sales jump 4.9%, retailers actually shed workers during the holiday. Retail industry employment decreased by 20,000 jobs from November to December, according to the…
News January 8Theatro Teams With Curbside To Streamline BOPIS
Theatro, an intelligent assistant and voice-controlled mobile app platform provider, has partnered with Curbside, an in-store fulfillment solution provider, to improve ‘click and collect’ offerings. The partnership aims to help…
News January 8
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