Retail TouchPoints

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Holiday Hiring Subsides: Retail Jobs Decline 20,000 During December

Despite a successful season that saw sales jump 4.9%, retailers actually shed workers during the holiday. Retail industry employment decreased by 20,000 jobs from November to December, according to the…

News January 8

Theatro Teams With Curbside To Streamline BOPIS

Theatro, an intelligent assistant and voice-controlled mobile app platform provider, has partnered with Curbside, an in-store fulfillment solution provider, to improve ‘click and collect’ offerings. The partnership aims to help…

News January 8

Google Unites Payment Offerings As Google Pay

Google is rebranding all its multiple payment methods — which include Android Pay, Google Wallet and the auto fill-in functionality on the Chrome web browser — under a single name,…

News January 8

New Kantar Consulting Firm Encompasses Retail, Brand And Marketing

Kantar has launched an integrated retail, sales and marketing consultancy, Kantar Consulting, by merging its four founding brands: Kantar Retail, Kantar Added Value, Kantar Futures and Kantar Vermeer. The new…

News January 8

Who Pinned It Best? 3 Steps For Retailers To Win At Pinterest Marketing

By Chris Palmer, BoxFox Every small retailer knows that Pinterest is one of the most loved sites by women (71% of the company’s 72.5 million users, to be exact). But…

Executive Viewpoints January 8

To Keep Checkout Promise, Morrisons Upgrades Queue Management System

Morrisons, the fourth-largest supermarket in the UK, is making headway on a turnaround launched three years ago when former Tesco executive David Potts was named CEO. The 491-store chain had…

News January 8

EBay Deploys Chatbots To Ease Holiday Gift-Giving Stress

Gift-giving can be an arduous and stressful process, but throughout the 2017 holiday season, eBay sought to help shoppers make difficult decisions with the help of an automated AI-powered chatbot.…

Features January 8

Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement

I’ve been covering the retail industry for a long time. In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business, then I moved…

Editor's Perspective January 5

Listen Up! 3 Retail Podcasts With Something To Say

By Klaudia Tirico, Features Editor One of my New Year’s resolutions for 2018 — albeit easy to accomplish — is to listen to more podcasts. Whether they’re simply just for…

Executive Viewpoints January 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank