Retail TouchPoints

Latest Posts

Step #1 Of Circuit City Comeback: Experiential Web Site

Circuit City closed the doors of its last brick-and-mortar location in 2009, but apparently the brand was only playing dead. Fast forward nine years and plans for a comeback kick…

News January 9

JD, Alibaba Introduce Tech-Driven Supermarkets To Chinese Consumers

Following in the footsteps of chief rival Alibaba, Chinese e-Commerce giant JD has opened its first supermarket, a 4,000-square-meter location in Beijing. The 7FRESH grocery chain will be stocked with…

News January 9

5 Things Multi-Location Retailers Need To Know For Effective Review Management

Do you know the business impact of your bad reviews on social media and other online outlets? The truth is, negative reviews cost more than you think. Research has suggested…

Executive Viewpoints January 9

NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?

Acquiring new customers is hard work and costly, so making sure that customers are happy, coming back and buying again is every retailer’s number one priority. Which is, in part,…

Executive Viewpoints January 9

The Secret To Retail In 2018: Win Customers With A Connected Workforce

Have you ever noticed the most successful retail businesses have a fairly simple plan? Author Michael Leboeuf said it best: “A satisfied customer is the best business strategy of all.”…

Executive Viewpoints January 9

The Truth Behind The AR/VR Hype

With smartphones paving the way for easy access to augmented reality (AR) and virtual reality (VR), real opportunities are emerging for retailers and e-Commerce companies to engage with their consumers…

Executive Viewpoints January 9

PCMS Debuts Personalized Offers For Omnichannel Marketing Engagement

PCMS has unveiled Personalized Offers, a cloud-based, API-driven engine designed to deliver more effective, engaging marketing for retailers. The solution is designed to help retailers personalize the shopping journey by…

News January 9
0aaapplexus

Applexus Unveils Cloud Solutions For Retail, Fashion And Consumer Industries

Applexus Technologies, a global enterprise business consulting and services company, has debuted retail solutions and cloud product authorization with SAP. The Applexus Retail and Fashion solution for SAP S/4 HANA…

News January 9

Grocers Have Lost 29% Of Their Market Share Since 1991

With societal changes driving consumers from cooking at home to preferring takeout food, fast casual dining, restaurants and other eateries, grocers and other food retailers have lost 29% of their…

News January 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank