Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
Top Stories
Latest Posts
Target Acquires Shipt To Accelerate Same-Day Delivery
With the $550 million cash acquisition of Shipt, Target has leaped into the same-day delivery battle that has so far been dominated by Amazon and Walmart. After onboarding the Shipt…
News December 13Should Struggling Retailers Gift Execs With Massive Holiday Bonuses?
Last week, Toys ‘R’ Us won U.S. bankruptcy court approval to pay its top 17 executives $14 million in incentive bonuses. Judge Keith Phillips of the U.S. Bankruptcy Court…
Executive Viewpoints December 13
The North Face, Under Armour And Apple Lead In CX Study
Less than one in four (22%) of global brands are providing a “good” or “excellent” customer experience, according to a report from Astound Commerce that examined both web and store…
News December 13Online Games Marketplace Offers Localized Payment Options
GAMIVO, a global marketplace run by gamers for gamers, will consolidate online payments by moving to the Ingenico Full Service platform. The marketplace will now be able to accept a wide…
News December 12Why I Love Self-Service (And Could Learn To Love Chatbots)
By Adam Blair, Executive Editor It’s ironic that I write about technology because in many ways I am the quintessential late adopter. Friends and family have long mocked me for…
Executive Viewpoints December 12
NYX And Samsung Launch VR Makeup Tutorial
L’Oreal’s NYX and Samsung have partnered to launch a virtual reality (VR) makeup tutorial in select stores, the “Impossibly NYX Professional Makeup” Gear VR experience. In-store shoppers can use Samsung…
News December 12American Express Drops POS Signature Requirement Worldwide
Beginning in April 2018, consumers using American Express cards at any point of sale around the world will no longer need to provide their John (or Jane) Hancocks. American Express…
News December 12
How To Solidify Your Digital Core With The Right Retail Innovations
It’s a digital-first world, and to keep up with the current industry pace, retail must be prepared to innovate. Innovations like artificial intelligence (AI), Internet of Things (IoT) commerce, robotics…
Executive Viewpoints December 12
Black November Learnings And How Retailers Can Prepare For 2018
Black Friday and Cyber Monday, or collectively “Black November,” are exciting times for shoppers and retailers, but my favorite part of this season (even more than the cheap deals on…
Executive Viewpoints December 12
