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Optimove Adds Customer Retention AI Engine To Acquisition Marketing Hub
Optimove, a marketing hub platform, has released the newest version of its product, Optimove 6.0. The platform is designed to help retailers automate their targeted marketing campaigns for new visitors with the…
News January 2PricePong Launches AI-Based Price Negotiating System
PricePong has launched a price negotiation system designed to allow shoppers to “make an offer” for the price they would like to pay on select items. The pricing system is programmed to…
News January 251% Of Shoppers Avoid Retailers With Strict Return Policies
As the holiday season concludes, retailers now must manage an influx of returns. This period is critical in setting the tone for the coming year: more than 63% of shoppers…
News January 2Are Amazon, Apple Soon Expanding To Saudi Arabia?
Apple and Amazon are in licensing discussions to enter Saudi Arabia, according to a report from Reuters. While both companies already sell products in Saudi Arabia via third parties, neither…
News December 29Why I Love Self-Service (And Could Learn To Love Chatbots)
It’s ironic that I write about technology because in many ways I am the quintessential late adopter. Friends and family have long mocked me for my belated embrace of the…
Editor's Perspective December 29Belk Launches New Localized Philanthropic Initiative
Department store Belk launched a new community relations platform called Belk: Project Hometown during the Belk Bowl on Dec. 29, 2017. The retailer announced a $15 million commitment over the…
News December 29Applying Kotter’s 8-Step Change Management Process To Retail
By Johanna Småros, RELEX Solutions Benjamin Franklin famously said, “In this world nothing can be said to be certain, except death and taxes.” Franklin could have added a third certainty:…
Executive Viewpoints December 29As GDPR Deadline Looms, Retailers Must Secure Consent To Access Personal Data
Consumer data has always been a key part of retailers’ marketing toolkits. However, with the General Data Protection Regulation (GDPR) rules going into effect on May 25, 2018, companies are…
News December 29Vitamin Shoppe Adds Multichannel Options To Auto Delivery Service
Vitamin Shoppe is providing greater convenience for its SPARK Auto Delivery subscribers —and an additional relationship-building tool for store associates — by enabling enrollment and management of the service through…
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