Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Toshiba Highlights Solutions That Deliver Rapid Innovation
Toshiba highlighted the “joy of shopping” in its NRF booth, focusing on using technology to improve the store experience. Within the booth, micro shopping journeys were highlighted. Beyond POS, Toshiba…
News January 24
RFID Analytics Improve Conversion and Productivity At UNTUCKit
Launched as an online e-Commerce platform in 2011, UNTUCKit has expanded offline, opening its first store in Soho, New York City, in 2015. Since then, the company opened 20 stores…
News January 24
Reinvent The Brick-And-Mortar Store Experience In 3 Steps
Keith Sherry, COO of SATO Global Solutions, shares the three main drivers required to transform today’s store experience. Sherry also discusses new solutions on display at the SATO booth, and…
News January 24
Cegid Features Clienteling As Part Of Omnichannel Point-Of-Service
Sylvain Jauze, Director Of International Operations for Cegid, discusses the debut of the company’s new In-Store Omnichannel POS (Point-of-service) solution. Jauze notes that clienteling is vital due to personal consumer…
News January 24
JCPenney Expands Fulfillment From Stores Chainwide
JCPenney has implemented Buy Online Pickup In-Store (BOPIS) across the chain. “Our goal is to get the product to the customer no matter how they want to purchase; make it…
News January 23
Site Optimization Drives Conversions At Walmart Canada
Walmart Canada converted its mobile site to be responsive to improve the customer experience. As a result, conversion has increased and the company has subsequently developed a native web app.…
News January 23
How BI/Analytics Can Drive In-Store Efficiencies
Holman shares insights on a study IHL conducted debunking the concept of the “Retail Apocalypse.” Holman noted: “There might have been lots of stores that closed last year, but a…
News January 23
Applying Voice Search To e-Commerce & Mobile
Amazon got everyone comfortable using voice and talking to something, but now it’s time for brands to own the voice experience. “Having the conversational aspect within your web site or…
News January 23
Pairing Online And In-Store Data To Enhance The Customer Experience
Chris Riegel, CEO of STRATACACHE, discusses how brick-and-mortar retailers can bring relevance to the shopper journey using the same tools as Amazon and Google — customer data. There are multiple…
News January 23
Latest Podcasts
Latest Resources
