Retail TouchPoints

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Alexa Adds Voice-Activated SMS Texting

Users of Amazon’s Alexa can now send SMS texts as an alternative to voice messages, opening up new communication opportunities for retailers using the Alexa platform. Customers can now ask…

News February 1

H&M Expects To Close 170 Stores In 2018; Will Sell Via Alibaba In China

Fast fashion as a category has disrupted how the apparel industry operates, and even one of its largest players is having a hard time adapting to the rapidly changing retail…

News February 1

Zumigo Expands Assure Suite With Identity Verification Capabilities

Zumigo has expanded its Assure suite of mobile device location and identity verification products to offer services designed to mitigate credit card fraud when card numbers get into the wrong…

News February 1

Music-Themed Pop-Up Showcases Pay-By-Phone Technology

I was recently invited to check out Mastercard’s music-inspired, experiential pop-up shop in New York City — The Mastercard House — which hosted a variety of shopping and music events leading up…

Editor's Perspective February 1

What Walmart’s Aggressive E-Commerce Target Means To Your Brand

There’s no other way to put it — Walmart’s ambition is to match Amazon step for step. Just look at the company’s October 2017 earnings report. Walmart, already the No.…

Executive Viewpoints February 1

Salesforce Offers Customizable Communities For Creative Teams

Salesforce has implemented more advanced features into Community Cloud that are designed to simplify a brand’s ability to create online communities. The system’s Lightning Community Builder features a drag-and-drop WYSIWYG…

News February 1

Miroglio Fashion Fuels Innovation With Oracle

To power its Retail 4.0 program, an initiative to foster innovation, drive efficiency and increase performance, Italian retailer Miroglio Fashion has tapped Oracle to deploy its Retail Xstore Point-of-Service and…

News January 31

Global Blue Launches Tax Free Shopping For International Visitors To Russia

Global Blue, which offers tax-free shopping solutions for international consumers at more than 300,000 retail stores around the world, has entered into a joint venture in Russia. The affiliated merchants,…

News January 31

Personalization: A C-Level Priority

Achieving personalization at scale is increasingly being recognized as the “holy grail” of marketing. However, far too many CMOs are delegating the quest to their direct response teams, divorcing personalization…

Executive Viewpoints January 31
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