Retail TouchPoints

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#NRF2018 Day 3 Video Wrap-Up

What Retail Apocalypse?; Holiday Sales Rise Even As Marketing Budgets Contract 22% RTP’s Editor-in-Chief Debbie Hauss, Executive Editor Adam Blair and Senior Editor Glenn Taylor share their top takeaways from…

News January 18

Rethinking The Kiosk As A Digital Touch Point That Drives Revenue

By Sam Cinquegrani, ObjectWave Whether it’s CVS’s recent announcement about introducing in-store vending machines or Uniqlo’s move to set up airport kiosks, retailers are realizing that interactive kiosks are a…

Executive Viewpoints January 17

Tyco Strengthens Analytics With Google Cloud Collaboration

Tyco Retail Solutions is collaborating with Google Cloud to strengthen its market leadership in next-generation real-time analytics, and store execution and performance solutions. The companies will work to deliver retail…

News January 17

Report: Amazon, Apple, Tractor Supply, Williams Sonoma Lead In CX Rankings

Retailers today face a new reality — stores function as the fulfillment centers for their digital counterparts, and shoppers move fluidly between channels as they research, browse and buy. In…

News January 17

REI Implements Allocation Planning Chainwide, Enhances Localized Assortments

REI has successfully implemented the TXT Retail solution for Allocation Planning across its 150 stores nationwide. The consumer co-op and specialty outdoor retailer also is expanding its use of TXT…

News January 17

Manhattan Associates Launches Customer Engagement Solution With Social Listening

Manhattan Associates, Inc. has unveiled a new Customer Engagement solution designed to deliver personalized shopping experiences. Part of the Manhattan Active Omni platform, the product is designed to connect customer…

News January 17

NRF 2018: Secrets Of Rockstar Entrepreneurs

What does it take to launch a disruptive brand that develops a cult following? A great idea and good timing are important, but the personality, attitude and work ethic of…

Features January 17

Digitally Reinventing The Retail Store With Mobile

By Rodney Bryant, ‎Apple + IBM Partnership The recent bankruptcies and shuttering of apparel brands such as The Limited, American Apparel and Aéropostale, combined with declining sales at some brick-and-mortar…

Executive Viewpoints January 17

Terry Lundgren, Retail CEOs All Agree: Personalization Is Paramount For 2018

The fourth annual NRF Foundation Gala took place in New York City on Jan. 14, featuring an awards program and formal dinner that included both silent and live auctions. The…

Features January 16
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