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The Silence Of The Customer Service Representative

There’s an old saying in advertising about the power of repetition: Tell them you’re going to tell them something; tell them; and remind them that you told them. Perhaps it’s…

Editor's Perspective February 6

Walmart Tech Incubator Acquires VR Specialist Spatialand

Walmart’s technology incubator Store No. 8 has created its third portfolio company, with the acquisition of virtual reality (VR) platform and content studio Spatialand. The combined team will develop and…

News February 6
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Macy’s Ventures Into Pop-Ups With ‘The Market @ Macy’s’ Concept

Macy’s hasn’t always had a reputation of thinking outside the box, but the department store is bucking its somewhat staid image with the introduction of a non-traditional business model —…

News February 6

Kroger Sells C-Store Business To UK Firm For $2.15 Billion

EG Group, a privately held convenience store retailer based in the UK, will buy Kroger’s 784 U.S. convenience stores for $2.15 billion. The deal is expected to close during Q1…

News February 6

Christopher & Banks Appoints Former DICK’S, Target Exec As CEO

Christopher & Banks Corp., a specialty women’s apparel retailer, has appointed Keri Jones as CEO effective March 12, 2018. Jones will succeed interim CEO and President Joel Waller in the role. Waller,…

News February 6

Lululemon CEO Resigns Amid Unspecified Conduct Violation

Laurent Potdevin has resigned as CEO of lululemon athletica and as a member of the company’s Board of Directors, effective Feb. 6, 2018. In a statement, the athletic apparel retailer…

News February 6

The Top 10 Workplace Design Trends For 2018

The modern office in 2018 should be a far cry from the cubicle-filled rooms of past decades. Thanks to the rapid expansion of Internet connectivity and the boom in personal…

Executive Viewpoints February 6

Hudson’s Bay Picks CVS Exec As New CEO

HBC, parent company of iconic retail brands including Hudson’s Bay, Lord & Taylor and Saks Fifth Avenue, has appointed CVS executive Helena Foulkes as its new CEO, effective Feb. 19,…

News February 5

PacSun Road To Unified Commerce Begins With OMS

California-inspired teen fashion chain PacSun has embarked on a multi-year plan to deploy unified commerce, starting with the implementation of an enterprise Order Management System (OMS) within the next 12…

Features February 5
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