Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
Top Stories
Latest Posts
NMI Acquires Creditcall To Create Omnichannel Payment Platform
NMI, which specializes in card-not-present (CNP) payments, will acquire NMI, adding EMV and card-present expertise to the combined companies’ portfolio. NMI provides payment enablement technology to Independent Sales Organizations (ISOs),…
News February 21Fraud Blacklists: What They Are, And Why You Shouldn’t Rely On Them
By necessity, all e-Commerce companies are constantly on guard against card not present (CNP) fraud. Aside from the financial losses incurred from the refunded amounts, chargeback fees, and merchandise replacement…
Executive Viewpoints February 21A Great Customer Experience Starts With Your Employees
The retail landscape is going through massive disruption. Traditional big-box brands are closing down, while online and specialty retailers are opening new ‘experience-centric’ stores. On top of that, consumers now…
Executive Viewpoints February 21Exclusive Q&A: How Bentley’s Pet Stuff Grew From 1 To 100 Stores In 2 Years
Featured in the photo above: Lisa Senafe, Co-Owner and Co-Founder of Bentley’s Pet Stuff, and Giovanni Senafe, Vice President and Co-Founder. Through a steadfast focus on the brand promise, a…
Features February 20Walmart’s Online Growth Slows During Holiday 2017
Walmart has been used to generating enormous e-Commerce growth rates since purchasing Jet.com in August 2016, but the 2017 holiday season saw some cooldown. While Walmart had 60% and 50%…
News February 20Gap Brand CEO Steps Down Amid Profit Challenges
Jeff Kirwan, President and CEO of Gap brand since 2014, is leaving the company amid challenges around profit growth. While Gap Inc. searches for a successor, Brent Hyder, current Gap…
News February 20J.Crew Hires Starbucks Digital Exec As Chief Experience Officer
Struggling apparel retailer J.Crew has made a significant hire, bringing Starbucks’ former Chief Digital Officer Adam Brotman on board to fill the newly created post of Chief Experience Officer. Brotman…
News February 20NACS Survey: Consumer Optimism Dips In February
Even though the percentage of gasoline consumers expressing optimism about the economy fell in February 2018 compared to January, the numbers remain ahead of those for February 2017. According to…
News February 201-800-FLOWERS.com Boosts AOV After Generating 35% Click Share Of Valentine’s Day Search Ads
Valentine’s Day spend hit a record $19.6 billion this year, according to the National Retail Federation (NRF). 1-800-FLOWERS.com leveraged both popular and niche search terms to outperform its floral retail rivals, beating…
News February 20


















