Retail TouchPoints

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Want To Reduce Turnover? Treat Employees Like Consumers

Retail has long been known as an industry suffering from high employee turnover rates, and in fact, retailers/CPGs have the second-highest turnover rate across industries at 13% per year, according…

News March 20

Westfield Taps Broadsign To Power Digital Media Screens

Westfield Corporation has teamed up with Broadsign International, a digital out-of-home marketing platform, to power its existing digital media network of 500 screens in 18 flagship shopping centers across the…

News March 19

Study: Fashion Retailers Still Must Improve Online Personalization

Despite the growing importance of e-Commerce in fashion retailing, many companies aren’t taking advantage of all the tools available to them, according to a study from Trendage, a platform that…

News March 19

Alipay Expands Payments Platform To 35,000 Additional North American Merchants

Alipay expanded its partnership with First Data, adding 35,000 North American retailers that will accept the payments platform in stores. First Data plans to eventually expand Alipay to all four…

News March 19

Macy’s Expands VR Pilot To 60 Stores, Will Add Mobile Checkout Nationwide By End Of 2018

Macy’s is unveiling two major features designed to transform and innovate the store experience, CEO Jeff Gennette said during a keynote at ShopTalk 2018. During the session, Gennette announced that…

News March 19

Claire’s Bankruptcy Highlights Risks Of Private Equity Buyouts

UPDATE: Claire’s Stores officially filed for Chapter 11 bankruptcy, expecting to reduce debt by approximately $1.9 billion, according to a company statement.  Claire’s said it reached an agreement with creditors including…

News March 19

Monetate Will Launch Personalized Product Recommendation Tool

Monetate, a personalization software provider, will release Monetate Intelligent Recommendations, a recommendation tool designed to incorporate real-time customer data to deliver product suggestions that match shopper needs across all channels,…

News March 19

CreativeDrive Acquires 3D Visualization Startup For $100 Million+

CreativeDrive, a global independent creative and content creation company, has acquired Decora, a 3D visualization and augmented reality (AR) startup, in a structured deal potentially worth more than $100 million,…

News March 19

E-Commerce Marketplace Platform Adds PIM Tools

Mirakl, a SaaS platform for brands and retailers operating e-Commerce marketplaces, unveiled its Mirakl Catalog Manager (MCM) at Shoptalk 2018. MCM provides marketplace operators with critical product information management tools,…

News March 19
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