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Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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The Race Is On: 43% Of Consumers Expect ‘Much Faster’ Deliveries In 2018
As retailers race to speed up deliveries of online orders, consumers’ expectations also are increasing rapidly. An even bigger concern: consumers’ negative experiences with e-Commerce deliveries have shot up this…
News April 2
Walmart Debuts Small-Format, High-Tech Supermarket In China
Walmart has opened its first small-format, high-tech supermarket in Shenzhen, China, according to Reuters. The store carries items that consumers also can buy on the online platform JD Daojia, an…
News April 2Saks Fifth Avenue, Lord & Taylor Confirm Data Breach Affecting Up To 5 Million Shoppers
On April 1, HBC confirmed a report that hackers had breached payment systems in its Saks Fifth Avenue, Saks Off 5th and Lord & Taylor stores. As many as five…
News April 2Alibaba Strengthens Delivery Capabilities With Ele.Me Acquisition
Alibaba will acquire all outstanding shares in Ele.me, improving the delivery services company’s ability to provide shoppers with a seamless online and offline experience. Ele.me will build on its experience…
News April 2Building Retail VR Experiences Becomes Easier, Less Costly As Use Cases Expand
By Andrew Woodberry, InstaVR Virtual Reality (VR) gets plenty of headlines and bullish growth projections. For retailers, the primary question remains: how can this technology be incorporated into the buying…
Executive Viewpoints April 2
The New Rules For Retail Credit: What Younger Shoppers Really Want In 2018
The stereotype is widespread: Younger consumers are spooked by parents’ debt misadventures, stressed by college loan repayments and leery of buying on credit, even as they endlessly document their purchases…
Executive Viewpoints April 2
The Real Retail Shakeup: A Split Between Value And Experience
The media may be quick to proclaim retail doom, but the industry’s upheaval is more of a renaissance than an apocalypse, according to The Great Retail Bifurcation report from Deloitte.…
Features April 2Data Breach Hits 150 Million Under Armour Health App Accounts
MyFitnessPal, the diet and exercise app of Under Armour, was hit by a data breach that affected approximately 150 million accounts, according to CNBC. Compromised information may include user names,…
News March 3043% Of Consumers Expect 24/7 Customer Service From E-Tailers
Retailers know they are dealing with customers who are increasingly demanding, and a recent survey by Arvato shows how high consumers’ expectations can be when it comes to customer service.…
News March 30
