Retail TouchPoints

Latest Posts

Why Your Chatbot Must Speak With Your Brand’s ‘Voice’

By Adam Blair, Executive Editor When your advertising slogan is “Just the right amount of wrong,” and your commercials feature a combination of kinky S&M imagery with bunnies, puppies and…

Executive Viewpoints April 10

Walmart Partners With Postmates To Expand Grocery Delivery Service

Walmart will work with Postmates as part of its effort to expand its online grocery delivery to more than 40% of U.S. households. The partnership kicked off April 10 in…

News April 10

Farm & Home Supply Streamlines Service Centers With Repair Tracking Software

Farm & Home Supply, based in Quincy, Ill., operates in-store service centers in its 12 locations for lawn mower engine tuning, chainsaw sharpening and weed-eater repairs. After a successful three-month pilot…

News April 10

Exclusive Q&A With KIDBOX CEO Miki Berardelli

At KIDBOX, Miki Berardelli has managed to combine innovative leadership, social consciousness, youth empowerment and fun into a successful children’s apparel shopping platform. In 2018, KIDBOX is embracing private label and…

Features April 10

Adyen Named Gold-Level Member Of Oracle Retail Network

Oracle has named payment platform Adyen as a Gold-level member of Oracle PartnerNetwork (OPN). Oracle has recognized Adyen’s ability to deliver complementary and unified payment gateways for the Oracle Retail…

News April 10

47% Of Shoppers Comfortable With Use Of AI In Business Interactions

Just under half (47%) of surveyed shoppers are comfortable with companies using artificial intelligence (AI) in business interactions, with men slightly more comfortable (53%) than women (43%), according to a…

News April 10

Thando’s Footwear Boosts Site Traffic With Secure, Streamlined Payments

As a company that sources its designs from local African designers, it was critical for Thando’s to develop more than just an e-Commerce destination for footwear. For Co-Founders Taffi Ayodele…

News April 10

Fanatics Leverages Cloud To Bolster Customer Service Experiences

Fanatics, an e-Commerce sports merchandise retailer, has selected the Oracle Customer Experience (CX) Cloud suite to help launch new customer service initiatives, including its Jersey Assurance offering. The Jersey Assurance…

News April 9

Target And Google Pilot Voice-Activated Coupons

Target and Google have partnered to issue a voice-activated coupon, a $15 offer for orders placed on Google Express via the Google Assistant platform. The offer was a pilot to…

News April 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank