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From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Tailored Brands Links Online Shoppers With Live Store Associates And Rich Content
Tailored Brands and its subsidiaries Men’s Wearhouse and Jos. A. Bank launched a phased rollout of the Men’s Wearhouse LIVE! and Jos. A. Bank LIVE! customer service platforms. The retailer…
News April 18Whole Foods Halts Rewards Program; Will Amazon Prime Replace It?
There’s been another step in the “Amazon-ification” of Whole Foods Markets. The retailer will end its 365 Rewards program and digital coupons by May 1. An email to members of the…
News April 18
The Home Depot Will Hire 1,000 Tech Pros As Part Of $11.1 Billion Investment
The Home Depot wants to upgrade its technology capabilities, particularly as a means to collect and understand shopper data. The retailer is investing in more than just new tools and…
News April 18
Fashion Entrepreneur Launches E-Commerce Startup Investment Fund
Net-A-Porter founder Natalie Massenet has launched a new venture capital firm called Imaginary Ventures, according to Business Insider The company has raised $75 million and started investing in early stage, direct-to-consumer…
News April 18Best Buy Will Sell Amazon Fire TVs In Exclusive Partnership
Amazon will sell the newest generation of Fire TV Edition smart TVs in Best Buy stores in the U.S. and Canada and on bestbuy.com. The deal is another indication that…
News April 18Answering The Question: Why Change Now?
By Debbie Hauss, Editor-in-Chief At the recent Oracle Industry Connect event, I had the opportunity to learn about the digital transformation of Casey’s General Stores — the fourth-largest convenience chain…
Executive Viewpoints April 18After Joint Venture Acquisition, Bon-Ton To Enter Liquidation
Bon-Ton Stores will enter liquidation after being acquired by a joint venture composed of bondholders, Great American Group and Tiger Capital Group. A hearing to approve the sale and wind-down…
News April 18
AI – Customer Experience Friend Or Foe?
The idea of using artificial intelligence in customer service is nothing new. Up until recently, though, it either felt too far-fetched (like something Hollywood cooked up) or actual implementations —…
Executive Viewpoints April 18Should Retailers Steer Clear Of Facebook After The Cambridge Analytica Scandal?
Although retailers are becoming savvier about using social media, they may be wary about Facebook after the revelation that Cambridge Analytica may have collected personal information from as many as…
Executive Viewpoints April 18
