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Synchrony Adds Gift Card Alternative With Loop Commerce Acquisition
Synchrony will acquire Loop Commerce, the creator of the GiftNow digital and in-store gifting platform. The deal will diversify Synchrony’s business, broaden its reach and provide more capabilities for its…
News May 10#RIC18: For Dunkin’ Brands, Data Identifies CX Pain Points
Paul Murray, Director of Digital Experience, Dunkin’ Brands Data can provide retailers with a lot of answers — but in some cases, its most useful function is identifying which…
Features May 10#RIC18: How 1-800-Flowers Stays One Step Ahead Of Disruptive Technology
Monika Kochhar, SmartGift, interviewed Chris McCann, CEO of 1-800-Flowers Three decades ago, the company now called 1-800-Flowers.com Inc. was a small array of florist shops in New York City and…
Features May 10Overstock CEO Changes Title Amid Blockchain Emphasis
Overstock.com CEO Patrick M. Byrne has changed his title to President of Overstock Retail as the company shuffles management amid the emphasis on cryptocurrency subsidiary, tZERO. With the changes, Overstock…
News May 10Sears Will Install Tires Sold On Amazon In Latest Effort To Capture Consumers
Sears Holdings is once again turning to Amazon in the hope of bringing customers back to the department store, this time by offering full-service tire installation for orders on all…
News May 10BJ’s Launches BOPIS Chainwide In Latest E-Commerce Initiative
BJ’s Wholesale Club has updated its web site with a buy online, pick up in-store (BOPIS) feature. Orders will be available at all 215 clubs within as little as two…
News May 10#RIC18: How TechStyle Optimizes Personalization With Continuous Testing
For most retailers, one-to-one personalization is a goal to work towards rather than an actual achievement — but TechStyle Fashion Group is an exception. The retailer, which includes the Fabletics,…
Features May 10#RIC18: West Elm Innovation VP: ‘Move From Outputs To Outcomes’
Retail organizations today — especially those set up with more traditional structures, hiring and employment — are challenged with understanding how to foster digital innovation. In a keynote presentation at…
News May 10Limbic Media Launches Aurora Interactive Lighting Technology
Limbic Media has released Aurora, a plug-and-play lighting technology designed to transform traditional lighting displays into interactive experiences. Retailers can use the technology to create a multisensory experience designed to…
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