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From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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$550 Million Google Investment Opens U.S. Sales Channel For JD.com
Google will invest $550 million in cash in Chinese e-Commerce giant JD.com. By combining JD.com’s supply chain and logistics with Google’s technology, the two companies will collaborate to develop retail…
News June 18PCI Compliance: 4 Tips For Retailers Who Run Mainframes
By Ray Overby, Key Resources Chances are, as a retailer, you rely on the mainframe to power your business. As many as 23 of the world’s top 25 retailers use…
Executive Viewpoints June 1847% Of Gen Zers Use Smartphones While Shopping In Stores
Gen Z, the generation born between 1997 and 2015, has never known life before the World Wide Web. Yet across the globe, 98% make purchases in a physical store some…
Features June 18Transparency And Traceability — A Clear Retail Imperative
Consumers’ growing concerns around overall health, wellness and ethically-sound production are helping to influence a radical shift in the retail industry — leading to the proliferation of transparent, sustainably conscious…
Executive Viewpoints June 18Microsoft Enters Cashier-Less Tech Race: Will Checkout Lanes Become Relics?
The news that technology powerhouse Microsoft is working on cashier-less technology that could help retailers compete with Amazon Go signals a major advance in this area. Still, questions remain about…
Features June 15Kustomer Secures $26 Million In Series B Funding
Kustomer, a customer experience, service and support platform, has raised $26 million in Series B funding, bringing the total round to $38.5 million. The new capital will fund the company’s…
News June 15Macy’s Appoints Home Depot Tech VP As CTO
Macy’s will appoint Naveen Krishna as its next Chief Technology Officer, effective June 16, 2018. As CTO, Krishna will be responsible for driving the technology strategy and direction for the…
News June 15Mobile-Optimized E-Commerce Site Reduces Lonely Planet Bounce Rate 89%
Traditionally known as a publisher of travel guides, Lonely Planet actually boasts one of the earliest e-Commerce sites —one that has sold books online since 1994. But despite its deep…
Features June 15Rakuten Bolsters Order Pickup With Curbside Acquisition
Rakuten has acquired Curbside, a mobile ordering and pickup startup. With the acquisition, the Tokyo-headquartered company plans to connect retailers and merchants with customers during order ahead and pickup transactions.Additionally, Curbside…
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