Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
Savitude Simplifies Search For Women’s Fashion
With SaaS technology designed to simplify the shopping experience, Savitude is working to reshape the search for women’s fashion. The company’s visual recognition and machine learning technology uses a knowledge…
News August 2
Evergage Launches SmartSurveys Solution
Customer data platform (CDP) provider Evergage has launched SmartSurveys, a Voice of the Customer (VoC) solution designed to enable brands to create and deliver targeted surveys. Via SmartSurveys, companies can…
News August 2Marks & Spencer Leverages Predictive Analytics Platform For Buying, Pricing Decisions
Marks & Spencer (M&S), the UK-based department store, has expanded its partnership with First Insight, a platform designed to help retailers make better product development and pricing decisions. M&S has…
News August 1J.Crew Launches First Customer Rewards Program
Struggling apparel retailer J.Crew has launched its first rewards program in a bid to gain back customers. The move is the first major initiative led by President and Chief Experience…
News August 1Kroger Launches DTC Shipping Service With Nearly 55,000 Products
Kroger has launched Kroger Ship, a direct-to-consumer (DTC) e-Commerce platform. The service will first roll out in Cincinnati, Houston, Louisville, Ky. and Nashville, Tenn., with additional markets to be added…
News August 1Do The Mattel Job Cuts Signal A Need For Brands To Go DTC?
Even after cutting approximately 2,200 jobs in the wake of poor Q2 sales, Mattel still has more decisions to make regarding its future. It’s clear that the demise of Toys…
Executive Viewpoints August 1Expert Advice Helps Keep Return Rates Below 2% For Black Lapel
Black Lapel has brought the professional tailor to the Internet, giving shoppers a way to order accurately fitted custom suits online. With a personalized approach that involves both questionnaires and…
News August 1Kroger Bans Visa Credit Cards In California Subsidiary, May Extend Chainwide
Foods Co. Supermarkets, a California-based unit of grocery giant Kroger, will stop accepting Visa credit cards at 21 stores and five fuel centers on Aug. 14 due to high interchange…
News August 1
What Big Retailers Can Learn From E-Commerce Startups
Technology is a tool. A commodity. But its effect on business models and competition is time relative. Today, no company has an advantage over their competitors because of how they…
Executive Viewpoints August 1
Latest Podcasts
Latest Resources
