Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Retailers’ Best Defense Against The Amazon Effect: Prescriptive Analytics
One of the biggest catchphrases in nearly every retail trend conversation today is the “Amazon effect.” And after looking at the latest sales data, it’s clear why that is. For…
Executive Viewpoints August 22Exclusive Q&A: How Black Lapel Scales Custom Tailoring For An Online Audience
While many e-Commerce apparel retailers struggle with high return rates, Black Lapel has managed to keep its rate below 2% through a combination of questionnaires, one-on-one interactions with experts and…
Features August 22Apple Reportedly Mulling Flagship Stores In India
Apple is considering the addition of several flagship stores in India, according to The Economic Times. Quoting senior retail industry executives, the report says the company is planning five to…
News August 211-800-FLOWERS.COM Adds New Gifting Categories With Goodsey Launch
1-800-FLOWERS.COM has added several new categories to its gifting options with the launch of Goodsey. The new site’s offerings include tabletop, home décor, outdoor living, pets, art, jewelry, personal care,…
News August 21Farfetch Files For IPO
Farfetch, the UK-based online luxury fashion marketplace, has filed for an IPO and plans to list on the New York Stock Exchange under the ticker “FTCH.”Proceeds from the initial public…
News August 21How Manufacturers’ DTC Efforts Can Benefit Retailers
A number of product manufacturers are seeking ways to engage more directly with end consumers: 19% of brands said that growing their direct-to-consumer channels will be a main priority to…
News August 21Affiliate Malware Makes Customers Disappear; Here’s How To Make It Go Away
In one of the most successful, but least talked-about, tricks, hackers are ripping off online retailers to the tune of nearly a billion dollars a year using nothing but simple…
Executive Viewpoints August 21Scheduling Software Streamlines Modern Citizen’s Growth
Modern Citizen, an omnichannel women’s fashion retailer, has been growing since it launched three years ago, adding employees and brick-and-mortar locations. An early decision to use a workforce management (WFM)…
News August 21Walmart-Anthem Partnership Covers OTC Drugs And First Aid Supplies For Seniors
Health insurance company Anthem has partnered with Walmart for a program that will allow its Medicare Advantage (MA) plan customers to use their over-the-counter (OTC) plan allowances to purchase health-related…
News August 20


















