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From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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J.Crew Launches First Customer Rewards Program
Struggling apparel retailer J.Crew has launched its first rewards program in a bid to gain back customers. The move is the first major initiative led by President and Chief Experience…
News August 1Kroger Launches DTC Shipping Service With Nearly 55,000 Products
Kroger has launched Kroger Ship, a direct-to-consumer (DTC) e-Commerce platform. The service will first roll out in Cincinnati, Houston, Louisville, Ky. and Nashville, Tenn., with additional markets to be added…
News August 1Do The Mattel Job Cuts Signal A Need For Brands To Go DTC?
Even after cutting approximately 2,200 jobs in the wake of poor Q2 sales, Mattel still has more decisions to make regarding its future. It’s clear that the demise of Toys…
Executive Viewpoints August 1Expert Advice Helps Keep Return Rates Below 2% For Black Lapel
Black Lapel has brought the professional tailor to the Internet, giving shoppers a way to order accurately fitted custom suits online. With a personalized approach that involves both questionnaires and…
News August 1Kroger Bans Visa Credit Cards In California Subsidiary, May Extend Chainwide
Foods Co. Supermarkets, a California-based unit of grocery giant Kroger, will stop accepting Visa credit cards at 21 stores and five fuel centers on Aug. 14 due to high interchange…
News August 1
What Big Retailers Can Learn From E-Commerce Startups
Technology is a tool. A commodity. But its effect on business models and competition is time relative. Today, no company has an advantage over their competitors because of how they…
Executive Viewpoints August 1
Exclusive Q&A: How Loot Crate Is Managing An Influencer Tipping Point
Six years young, Loot Crate is a self-proclaimed “leading subscription commerce platform targeting super fans of entertainment franchises.” While Loot Crate appeals to all ages with its family-friendly product, a…
Features July 31South Korean Telecom Launches AR Shopping Service
KT Corp., a South Korean telecommunications company, has launched a mobile shopping service paired with augmented reality (AR) technology. The AR Market will let shoppers view 360-degree videos of products…
News July 31L’Occitane UK Boosts Mobile Conversions 159% With Personalized Product Displays
L’OCCITANE en Provence is leveraging personalization across its 50 e-Commerce sites operating worldwide to deliver an experience on par with brick-and-mortar shopping. The brand’s UK e-Commerce division reported a 159%…
News July 31
