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From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Utilizing ‘Retailtainment’ As An Extension Of E-Commerce
We have reached “peak stuff.” You might have heard of this notion coined by IKEA’s CSO wherein financially stable consumers don’t have a need for anything more than what they…
Executive Viewpoints August 20Customer Service Draws 57% Of Shoppers To Traditional Retailers
Shoppers still enjoy the in-store shopping experience: 46% prefer to make purchases in a physical store, compared to 35% on laptops and 18% through mobile devices, according to the Shopper-First…
News August 20Wayfair Adds Professional Designer Service To Platform
Wayfair has launched an e-design platform called Design Services, which allows shoppers to interact with interior designers with both online and phone collaboration.
News August 17DoorDash Raises $250 Million; Now Valued At $4 Billion
DoorDash, a last mile logistics platform, has raised $250 million in a growth round co-led by investment management firms Coatue Management and DST Global. The round comes just five months…
News August 17Nordstrom Digital Sales Rise 23% In Q2, Now Accounting For 34% Of All Sales
Digital sales led a strong quarter at Nordstrom, rising 23% in Q2 2018, up from a 20% increase in Q2 2017. Digital sales now account for 34% of all sales…
News August 17The 5 Facets Of Success In The Subscription Economy
By Georg Richter, OceanX The subscription economy has been making waves since 2010, when Birchbox debuted a subscription box that quickly gained popularity. Now, the space holds fierce competition, with…
Executive Viewpoints August 17Retail Remix Of ‘Love Will Keep Us Together’: Takeaways From Etail East
Retail today is all about getting the customer to fall in love with products and brands. In personal relationships and in retail, love is complicated and must be nurtured. In…
Features August 17Kroger Selects Arizona Site For Automated Delivery Pilot
Kroger will launch its self-driving delivery pilot in Scottsdale, Ariz. The company is partnering with Nuro, a driverless delivery vehicle company, to begin testing the concept at a Fry’s Food Stores…
News August 16With $100 Million In Net Losses, Is It Time For JCPenney To Panic?
JCPenney slashed its full-year outlook for 2018 after the department store experienced significant net losses and poor revenue growth in Q2, again raising questions of whether the company will ever…
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