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Creating Omnichannel Retail Insight To Drive Competitive Advantage
According to Harvard Business Review, 73% of customer journeys occur across multiple channels, and omnichannel customers spent 4% more on every in-store shopping occasion and 10% more online than single-channel…
Executive Viewpoints September 18Nordstrom Will Launch New ‘Nordy Club’ Loyalty Program This Fall
Nordstrom has unveiled a revamped tiered loyalty program, The Nordy Club, launching this fall. The program incorporates the traditional point system and benefits of its existing program, while offering personalized services…
News September 17L Brands Will Shutter Historic Henri Bendel Stores And Site
Calling it a move to increase shareholder value, L Brands Chairman and CEO Leslie Wexner will close all 23 Henri Bendel stores and the brand’s web site in January 2019.…
News September 17Personalization: The Key To A Powerful Customer Loyalty Program
By Brian Cleary, RedPoint Global The number of customers that actively use their loyalty program memberships has decreased dramatically. According to a study by Bond Brand Loyalty, the average customer…
Executive Viewpoints September 17Amazon Creates 1 Million-Plus Product Site Dedicated To SMB Retailers
Amazon has launched an online platform for small and medium-sized businesses (SMBs) called Amazon Storefronts. The site will feature a curated collection of more than 1 million products from nearly…
News September 17Walmart Acquires Cornershop, Enhancing Online Grocery Presence In Mexico And Chile
Walmart has entered into a definitive agreement to acquire Cornershop, an online marketplace for supermarkets, pharmacies and specialty food retailers in Mexico and Chile. The deal is valued at $225…
News September 17Hurricane Florence Will Cost Retailers $700 Million, But Home Improvement Stores Could Benefit
Retailers are bracing themselves for the impact of Hurricane Florence, which could cost them up to $700 million in lost sales, according to Planalytics, a weather analytics company. Not all…
News September 17Amazon Applies For Eight More Clothing Brand Trademarks
Amazon has filed for a series of trademarks that suggest the company may be planning to introduce more clothing brands, according to Bloomberg. The names of the lines imply that…
News September 17Viva La Retail: The Retail Renaissance Lives And Dies By The Connected Consumer
By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile…
Executive Viewpoints September 17


















