Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
ShippingEasy Launches Voice-Enabled Shipping Solution
ShippingEasy, a cloud-based shipping solution provider, has introduced a conversational user interface. The innovation leverages Alexa to enable online sellers to pick, pack and ship orders without needing to touch…
News October 8Target Introduces Private Label Line Of Inexpensive Essentials
Target will launch a private label collection of everyday essentials called Smartly, with most items costing less than $2. The assortment will arrive in stores on Oct. 14 and includes…
News October 8A Guide For Retailers Seeking To Effectively Manage Third-Party Risk
By Fred Kneip, CyberGRX Business expansion and growth are standard signs of a healthy economy, however such rapid advancement often goes hand in hand with company outsourcing — one of…
Executive Viewpoints October 8
Authenticity And Education Sway Shoppers More Than Social Media Influencers
Celebrity influencers are starting to lose their luster: shoppers are 2X as likely to order a product recommended by a friend on social media rather than by an influencer or…
News October 8
In Email Marketing, Only Customer-Focused Retailers Win Big
With rising customer expectations, up-and-coming competitors and new disruptive technologies, retailers that aren’t completely customer-focused are being left in the dust. In fact, according to Forrester research commissioned by Adobe,…
Executive Viewpoints October 8
Wegmans Combines Mobile App, Human Assistance To Guide Visually Impaired Shoppers
Wegmans, a supermarket chain based in the Northeast, has implemented a combination of technology and human assistance for blind and low-vision shoppers, to make their shopping experience easier across all…
News October 5
Catalina Chooses Amtrak Veteran As New CEO
Catalina has named Gerald “Jerry” Sokol Jr. as its CEO, effective immediately. His experience includes leading technology and consumer-focused companies across a wide variety of markets, including the U.S., Europe,…
News October 5
Salesforce Purchases Rebel, Expanding Email Commerce Capabilities
Salesforce has entered a definitive agreement to acquire Rebel, an email commerce solution provider. The deal will help Rebel accelerate its development of tools that help marketers create seamless interactive…
News October 5Mattress Firm Files For Bankruptcy, Will Close Up To 700 Stores
After weeks of rumors regarding its future, Mattress Firm filed for Chapter 11 bankruptcy protection and will begin to close roughly 200 stores in the next few days. Presently operating…
News October 5
Latest Podcasts
Latest Resources
