Retail TouchPoints

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Walmart Expands Free Two-Day Shipping For Millions Of Products

Walmart will offer free two-day shipping for millions of additional items, including products from third-party sellers, starting in November. Additionally, the retail giant will start accepting e-Commerce returns at its…

News October 23

Card Companies Move Toward Friction-Free Online Checkout

E-Commerce checkout friction can be a deal breaker: 85% of online shoppers reported that they have abandoned a purchase upon reaching a merchant’s checkout page at least once in the…

News October 23

Tobi Relaunches Mobile App For Holiday Season

Tobi has partnered with Poq, a SaaS-based native app platform developer for retail, to relaunch its mobile app in time for the 2018 holiday season. The fast fashion brand, which…

News October 23

Publix Names New President, Expands CIO’s Responsibilities

Publix has promoted Kevin Murphy, the supermarket chain’s SVP of Retail Operations, to the role of President. Current CEO and President Todd Jones will relinquish the latter title on Jan.…

News October 23

The Case For An Updated Focus On Customer Lifetime Value

By Adam Blair, Executive Editor Today’s marketers have lots of tools for measuring individuals’ Customer Lifetime Value (CLV). Companies like Adobe and Salesforce, along with platforms like Facebook and Google,…

Executive Viewpoints October 23

Delivering Good Partners With Retailers To Donate $1M To Puerto Rico Recovery

Delivering Good, a non-profit devoted to helping children and families, has collected more than $1 million in new children’s apparel and other items to distribute to families in need in…

News October 23

Empowered Managers Are At The Heart Of A Positive Retail Experience

Most retailers feel their customer experience could use improvement: 96% agree that it is a core priority for their organization, but 75% believe they need to do it better, according…

News October 23
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How Retailers Can Make The Most Of “America’s Hottest Job”

Bloomberg recently declared the data scientist to be “America’s Hottest Job,” citing a national trend of employing those with a master’s degree in applied statistics or similar training by leading…

Executive Viewpoints October 23

Alibaba Aims To Top $25 Billion In Singles Day Sales On 11.11.18

Alibaba will continue scaling up Singles Day, the retail giant’s Nov. 11 shopping holiday, for 2018. The event will become multi-country and multi-platform, and feature new promotions such as a…

News October 22
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