Retail TouchPoints

Latest Posts

Amazon Will Split HQ2 Between Two Cities: WSJ Report

More than a year’s worth of speculation about where Amazon would establish its second headquarters, “HQ2,” appears to be nearing its end. The e-Commerce giant plans to split HQ2 between…

News November 5

Yamamay Localizes Product Assortments, Improves Personalization

Yamamay, an Italian lingerie and swimwear retailer, has deployed a suite of Oracle Retail solutions to localize its offerings and boost personalization efforts. The brand, which currently operates 680 stores…

News November 5

Amazon Extends Free Shipping To All Shoppers For The Holidays

Amazon will waive delivery fees for all shoppers during the holidays, becoming the latest retail giant to temporarily expand its free shipping policy. The offer starts Nov. 5 and covers…

News November 5

Lowe’s Will Close 50+ Underperforming Stores

Lowe’s is closing 51 underperforming locations by February 2019 — 30 in Canada and 21 in the U.S. — as it restructures its business under new CEO Marvin Ellison. The…

News November 5

How To Deliver Outstanding Black Friday/Cyber Monday Customer Service While Stopping Fraud

By Rafael Lourenco, ClearSale E-Commerce customer service and fraud screening programs can both get overwhelmed during holiday sales peaks, sometimes in ways that affect each other. Slow order approvals and…

Executive Viewpoints November 5

7-Eleven Debuts Scan & Pay Using Shoppers’ Smartphones In 14 Stores

Supermarkets have traditionally been the leaders in self-scanning solutions, but convenience stores have been unexplored territory — until now. Following a three-month test at the 7-Eleven store located in its…

News November 5

Study: Mobile Empowers Retailers To Catch Shoppers At The Point Of Intent

Brick-and-mortar retailers once feared that mobile would eat into store sales, either via “showrooming” or simply by siphoning off shoppers. But now, omnichannel retailers are discovering that they can leverage…

News November 5
0aaaDeclan Kennedy StitcherAds

5 Last-Minute Strategies To Drive Holiday Sales On Facebook And Instagram

The holidays are fast approaching. Accounting for the majority of annual retail sales, this time of year prompts most organizations to start preparations well in advance. Deloitte is forecasting that…

Executive Viewpoints November 5

Amazon Opens 4-Star Location In California

Amazon has opened its third 4-star physical store, this time in Berkeley, Calif. The e-Commerce giant first introduced the concept in the New York City neighborhood of SoHo, and just last week…

News November 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank