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Here’s What Your Customers Really Want For The Holidays: Better CX For X-Mas
By Ross Paquette, Maropost We all know the holidays are one of the most — if not the most — important times of the year for retailers. You step into…
Executive Viewpoints December 3Augmented And Virtual Reality’s Monumental Impact On The Retail Supply Chain
In today’s digital era, consumer expectations are constantly evolving, putting more pressure than ever on retailers to up-level the customer experience. To keep up with industry demands, stay ahead of…
Executive Viewpoints December 3J.Crew Discontinues Brands To ‘Balance Investments And Expenses’
J.Crew will discontinue the Mercantile budget clothing line and shut down the Nevereven brand, according to an internal memo, as reported by The Wall Street Journal (WSJ). The moves are…
News November 30Gap Implements Mobile Shift Swapping Across All Brands
Gap Inc. has deployed Shyft as its mobile shift scheduling platform across all brands including Old Navy, Gap, Banana Republic and Athleta. “As a company that seeks to attract and…
News November 30Top Three Tips For Retailers This Holiday Season
By Trevor Sumner, PERCH With the holidays just around the corner, retailers face a considerable number of challenges as they aim to catch the consumer’s eye. As shoppers enter stores…
Executive Viewpoints November 30For Retailers, It’s Back To The Future
The proliferation of private label, white label, and store brands has caused a fundamental shift in how retailers think and operate from a supply management perspective. Retailers that are focused on private label…
Executive Viewpoints November 30E-Commerce Sales Help Department Stores Start Holiday 2018 Strong
Coming off a solid Q3 that saw overall top-line revenue growth, department stores are finally reaping the rewards of their e-Commerce investments. These retailers appear to have grabbed a sizeable…
News November 30CVS Finalizes $78 Billion Aetna Purchase, Broadening Health Care Offerings
CVS Health has completed its acquisition of Aetna, finalizing the retailer’s transformation to a health care provider. The total transaction was valued at $78 billion, including the assumption of Aetna’s…
News November 29Michaels Adopts Multi-Touch Point Personalization Solution
The Michaels Companies has deployed Salesforce Marketing Cloud to personalize content, promotions and offers across multiple touch points. The new technology, together with its current instance of Salesforce Commerce Cloud…
News November 29


















