Retail TouchPoints

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Exclusive CEO Q&A: How Touch Of Modern Uses Customer Feedback To Drive Merchandising

Touch of Modern, an e-Commerce retailer focused on selling lifestyle products, fashion and accessories for men, has always strived to introduce merchandise that shoppers can’t find anywhere else, even dabbling…

News November 21
0aaaAnil Gandharve Mindtree

Chatbot, Please Expedite My Shipping

In the world of online shopping, things are specifically tailored to appease the customer and ensure efficiency — click, select, pay, done, delivered — it’s that easy. However, what is…

Executive Viewpoints November 21

Are Amazon HQ2 Criticisms Valid, Overblown — Or Both?

Like the entire HQ2 selection process, the decision by Amazon to split its new headquarters between two cities, Arlington, Va. and Long Island City in Queens, N.Y., has gotten plenty…

Executive Viewpoints November 21

Neiman Marcus Hires First Chief Transformation Officer

Neiman Marcus Group has named Katie Mullen to the newly created role of Chief Transformation Officer, according to Dallas Business Journal. In this position, she will drive CEO Geoffroy van…

News November 20

Feed Shoppers’ Creativity To Turn ‘White Elephant’ Parties Into Sales Drivers

White Elephant parties, a gamified gift exchange often featuring unconventional items, are more than a niche tradition: 36 million Americans are expected to participate in these gift exchanges this holiday…

News November 20
0aaaJim Hertel Inmar

Thriving In The New World Of Grocery: Five Keys For Brands

Much has been made of the challenges facing retailers in today’s grocery marketplace. However, their manufacturing trading partners are contending with equally pervasive disruption and the effects have been significant,…

Executive Viewpoints November 20

Principal Analyst Brian Solis Shares How Innovation Can Transform Your Brand

By Alicia Esposito, Content Strategist Brian Solis, author and analyst for Altimeter Group, studies consumer behaviors and how they, coupled with disruptive technologies, impact the way brands do business. Brian…

Executive Viewpoints November 20

J.Crew CEO Departs Despite Apparent Turnaround Success

J.Crew CEO James Brett has stepped down from his position, effective immediately, after 17 months on the job. The retailer declined to elaborate on the reasons for his departure. Brett’s…

News November 19

Thanksgiving Food Shopping Spurs Online Grocery Growth

Black Friday gets all the attention, but Thanksgiving is a notable holiday for grocery retailers: 86% of consumers plan to purchase food for an event, according to a survey by…

News November 19
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