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Exclusive CEO Q&A: How Touch Of Modern Uses Customer Feedback To Drive Merchandising
Touch of Modern, an e-Commerce retailer focused on selling lifestyle products, fashion and accessories for men, has always strived to introduce merchandise that shoppers can’t find anywhere else, even dabbling…
News November 21Chatbot, Please Expedite My Shipping
In the world of online shopping, things are specifically tailored to appease the customer and ensure efficiency — click, select, pay, done, delivered — it’s that easy. However, what is…
Executive Viewpoints November 21Are Amazon HQ2 Criticisms Valid, Overblown — Or Both?
Like the entire HQ2 selection process, the decision by Amazon to split its new headquarters between two cities, Arlington, Va. and Long Island City in Queens, N.Y., has gotten plenty…
Executive Viewpoints November 21Neiman Marcus Hires First Chief Transformation Officer
Neiman Marcus Group has named Katie Mullen to the newly created role of Chief Transformation Officer, according to Dallas Business Journal. In this position, she will drive CEO Geoffroy van…
News November 20Feed Shoppers’ Creativity To Turn ‘White Elephant’ Parties Into Sales Drivers
White Elephant parties, a gamified gift exchange often featuring unconventional items, are more than a niche tradition: 36 million Americans are expected to participate in these gift exchanges this holiday…
News November 20Thriving In The New World Of Grocery: Five Keys For Brands
Much has been made of the challenges facing retailers in today’s grocery marketplace. However, their manufacturing trading partners are contending with equally pervasive disruption and the effects have been significant,…
Executive Viewpoints November 20Principal Analyst Brian Solis Shares How Innovation Can Transform Your Brand
By Alicia Esposito, Content Strategist Brian Solis, author and analyst for Altimeter Group, studies consumer behaviors and how they, coupled with disruptive technologies, impact the way brands do business. Brian…
Executive Viewpoints November 20J.Crew CEO Departs Despite Apparent Turnaround Success
J.Crew CEO James Brett has stepped down from his position, effective immediately, after 17 months on the job. The retailer declined to elaborate on the reasons for his departure. Brett’s…
News November 19Thanksgiving Food Shopping Spurs Online Grocery Growth
Black Friday gets all the attention, but Thanksgiving is a notable holiday for grocery retailers: 86% of consumers plan to purchase food for an event, according to a survey by…
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