Retail TouchPoints

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B&H Photo Helps Shoppers Picture The Perfect Present

Multiple retailers have partnered with SmartGift, a service that helps online shoppers find gifts, to enhance their holiday offerings on both desktop and mobile. The solution provider’s latest client is…

News December 4

Shopper Loyalty Study: Use Price, Brand Differentiators To Woo Competitors’ Customers

Even though 75% of shoppers say they have a preferred brand when shopping, these preferences can certainly be changed: 76% were likely to change that preferred brand, according to a…

News December 4
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Addressing The Unique Marketing Challenges Of SMB E-Commerce Merchants

According to the latest numbers from the National Retail Foundation, SMBs make up more than 98% of all retailers today. This feels inflated when you consider all the large merchants…

Executive Viewpoints December 4

Sprouts Farmers Market CEO Steps Down

Amin Maredia, CEO of Sprouts Farmers Market, will step down effective Dec. 30, 2018. While the supermarket retailer searches for a permanent replacement, Jim Nielsen, President and COO, and Brad…

News December 3

NRF New York City Store Tours Showcase Brick-And-Mortar Innovation

The events at NRF 2019 Retail’s Big Show will not be limited to the confines of the Javits Center. Attendees will have the opportunity to go on specially curated store…

News December 3

Black Friday Draws 165 Million U.S. Shoppers As The Holiday Grows Abroad

The period from Thanksgiving through Cyber Monday was a rousing retail success, with more than 165 million Americans shopping either in-store or online, according to the National Retail Federation (NRF)…

News December 3

Here’s What Your Customers Really Want For The Holidays: Better CX For X-Mas

By Ross Paquette, Maropost We all know the holidays are one of the most — if not the most — important times of the year for retailers. You step into…

Executive Viewpoints December 3
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Augmented And Virtual Reality’s Monumental Impact On The Retail Supply Chain

In today’s digital era, consumer expectations are constantly evolving, putting more pressure than ever on retailers to up-level the customer experience. To keep up with industry demands, stay ahead of…

Executive Viewpoints December 3

J.Crew Discontinues Brands To ‘Balance Investments And Expenses’

J.Crew will discontinue the Mercantile budget clothing line and shut down the Nevereven brand, according to an internal memo, as reported by The Wall Street Journal (WSJ). The moves are…

News November 30
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