Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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True Value Cuts Unproductive Inventory, Improves Forecasting With Demand Planning Solution
Anticipating and incorporating demand, particularly for highly seasonal and weather-dependent items, is crucial to delivering an exceptional customer experience while maintaining accurate inventory levels and a healthy profit margin. It’s…
Features December 11
To Increase Customer Satisfaction, Start With Your Employees’ Satisfaction
A lot of the conversation about increasing customer satisfaction, in the retail sector or anywhere else, revolves around technology. Omnichannel strategies for multi-touch messaging. Automation to increase efficiency. Integrated platforms…
Executive Viewpoints December 11Amazon Reportedly Planning First ‘Go’ Store In UK
Amazon has opened seven cashierless Amazon Go stores across the U.S., and now the company is reportedly planning its first store across the pond. The e-Commerce giant is likely setting…
News December 10
JD.com, Alibaba Reach Outside China To Empower Retail Innovation
JD.com and Alibaba are partnering with tech companies and retailers to collaborate on new ways to drive the industry forward. JD.com joined with Intel to launch a joint lab that will…
News December 10
Accenture Study: 47% Of Consumers Will Leave Brands That Lack A Purpose
Consumers around the world are expressing a strong preference for brands with a purpose (that is, beyond selling products and making money). Commitments to environmental sustainability, treating their own employees…
Features December 10Keeping Customers’ Digital Identities Safe This Holiday Season
By Kevin von Keyserling, Keyfactor As the retail industry gets underway for this year’s holiday season, it’s expected that hackers will follow suit. In fact, 80% to 90% of login…
Executive Viewpoints December 10
What Retailers Learned In 2018: It’s All About Customer Data-Driven Strategy
At a recent industry event, I quipped that this is “the best of times and the worst of times” for retailers. Implicit in my comment — which was a paraphrase…
Executive Viewpoints December 10Americans Give $13 Billion In Unwanted Gifts Annually
Polite people who are presented with a gift they don’t want say things like “It’s the thought that counts,” but a new survey has counted the dollar value of these…
News December 7Walmart Expands Home Products Footprint With Art.com Acquisition
Walmart will be decking the walls with the latest addition to its e-Commerce portfolio: Art.com, an art and home décor retailer with more than two million curated images. Walmart will…
News December 7
