Retail TouchPoints
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As DTC Sales Rise, Retailers Should Leverage Smart Promotions And Instant Gratification
Retailers can’t afford to ignore the rising ubiquity of direct-to-consumer (DTC) options — 81% of American shoppers will make at least one purchase from a DTC brand in the next…
News January 4
Hannaford Tests Smart Shelves At Redesigned Concept Store
Hannaford has launched a tech-focused pilot store in Portland, Maine, featuring digital shelves that promote certain product categories and make shopping more convenient, according to Central Maine. The 181-store supermarket…
News January 3
10 Retail Companies Win Customer Engagement Awards
Today’s retailers and brands are hyper-focused on improving their relationships with customers to build long-term loyalty and boost the bottom line. For the 4th annual Customer Engagement Awards, Retail TouchPoints…
News January 3Blake Nordstrom, Department Store Heir, Dies At 58
Blake W. Nordstrom, Co-President of Nordstrom, died early in the morning of Jan. 2 at the age of 58. Pete and Erik Nordstrom, Blake’s brothers, will continue as Co-Presidents of…
News January 3
How To Handle Unauthorized Sellers On Amazon
It’s fairly obvious that Amazon is growing by leaps and bounds. In fact, Amazon was estimated in July 2018 to own 49.1% of all online retail purchases in the U.S.,…
Executive Viewpoints January 3
NeWants Offers Gamified Flash Sales Platform
NeWants, a decentralized e-Commerce startup, offers tech, home and lifestyle products at up to a 95% discount through a socially driven gamified flash sales page. By leveraging the social media…
News January 3
SensLynx Launches Seamless IoT Solutions Suite
SensLynx, a provider of GPS fleet and asset tracking solutions, has unveiled a Seamless IoT Solutions suite that includes capabilities such as LTE Primary Connectivity, Continuity Failover and a new…
News January 3LEGO Streamlines Communication Among 90+ Stores And HQ Via Communication Platform
Seeking to streamline, coordinate and automate communications between its Enfield, Conn. headquarters and the sales floor, LEGO has deployed Retail Zipline across its 90+ North American stores. The platform is…
News January 2
Vector Capital Acquires Call Center Software Solution Provider
Aspect Software, an integrated customer engagement, workforce optimization and self-service omnichannel solution provider, will be acquired by private equity firm Vector Capital. Under the terms of the deal, Vector Capital…
News January 2
