Retail TouchPoints
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RTP Editor Named To Top 100 Retail Influencer List
Debbie Hauss, Editor-In-Chief of Retail TouchPoints, has been named as one of Vend’s Top 100 Retail Influencers for 2019. The list recognizes the retail industry’s thought leaders and includes analysts,…
News January 17
#NRF2019 Day 3 Wrap Up: Key Takeaways To Help Drive Success In 2019
As Retail’s Big Show draws to a close, the Retail TouchPoints editors discuss the technologies, trends and news that will have the greatest impact on retail success in 2019. Find…
News January 17
4R Systems CEO Shares Tips On Making Machine Learning Work To Address Urgent Retail Issues
Machine learning was a hot topic at the NRF Big Show, but many retailers are struggling with how and where to apply it within their business. Kevin Stadler, President and…
News January 17
#NRF2019 Day 2 Wrap Up With California Closets Exec
Featuring guest speaker, Lisa Gold, Director of Showroom Design at California Closets, the Retail TouchPoints team discusses the highlights of NRF19 Day 2. Gold shares her insights on how a…
News January 17
Aptos CEO Shares Advances In Aptos One Platform, With Michael Kors Pilot And Other Customer News
Retail TouchPoints caught up with Aptos CEO Noel Goggin at the NRF Big Show to learn more about the company’s vision for how the Aptos ONE platform is helping retailers…
News January 17
A.T. Kearney Acquires Business Analytics Consultancy Cervello
A.T. Kearney has acquired Cervello, a business analytics and data management consultancy. Cervello will work with A.T. Kearney’s client services teams to fuel the firm’s client performance improvement and transformation…
News January 17Click-And-Collect Solution Doddle Launches In The U.S.
Doddle, a click-and-collect services and technology provider with retail customers that include Amazon and Asos, has launched in the U.S.
News January 17
NRF2019 Recap: Alibaba, Kroger, Walmart Supercharge Supermarkets; Target Store Investments Pay Off
The NRF 2019 Big Show filled New York City’s Javits Center with people (37,000 attendees) and exhibitors (800+) as well as several less tangible elements: ideas, energy and excitement. Both…
Features January 17
How Can Retailers Turn Disgruntled Customers Into Happy Ones?
Retailers have tried for decades to improve customer satisfaction, yet recent Customer Rage surveys indicate that complaint satisfaction is lower today than it was in the late 1970s. Reasons such…
Executive Viewpoints January 17
