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Albertsons Launches AI-Powered Restructure Following Soft Q1 Results
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Aptos CEO Shares Advances In Aptos One Platform, With Michael Kors Pilot And Other Customer News
Retail TouchPoints caught up with Aptos CEO Noel Goggin at the NRF Big Show to learn more about the company’s vision for how the Aptos ONE platform is helping retailers…
News January 17
A.T. Kearney Acquires Business Analytics Consultancy Cervello
A.T. Kearney has acquired Cervello, a business analytics and data management consultancy. Cervello will work with A.T. Kearney’s client services teams to fuel the firm’s client performance improvement and transformation…
News January 17Click-And-Collect Solution Doddle Launches In The U.S.
Doddle, a click-and-collect services and technology provider with retail customers that include Amazon and Asos, has launched in the U.S.
News January 17
NRF2019 Recap: Alibaba, Kroger, Walmart Supercharge Supermarkets; Target Store Investments Pay Off
The NRF 2019 Big Show filled New York City’s Javits Center with people (37,000 attendees) and exhibitors (800+) as well as several less tangible elements: ideas, energy and excitement. Both…
Features January 17
How Can Retailers Turn Disgruntled Customers Into Happy Ones?
Retailers have tried for decades to improve customer satisfaction, yet recent Customer Rage surveys indicate that complaint satisfaction is lower today than it was in the late 1970s. Reasons such…
Executive Viewpoints January 17
Tech Innovations Drive Business Success For PCMS Customers
PCMS execs share their insights for the future of retail, which will feature in-store innovation like manager wearables and Scan-and-Go POS technology. PCMS is working to help retailers deliver more…
News January 17Bloomingdale’s Rotating ‘Carousel’ Concept Launches Thematic Video Walls
Bloomingdale’s has added two high-definition floor-to-ceiling video walls within its“Carousel @ Bloomingdale’s” store-within-a-store Manhattan boutique. The Carousel debuted as a fixture in the 59th Street flagship store in fall 2018…
News January 16Whole Foods Halts Expansion Of Lower-Price 365 Stores
One dozen Whole Foods 365 stores is apparently enough for the retailer. Whole Foods will not build any additional 365 stores, which are designed to offer lower prices in a…
News January 16
Study: 66% Of Retailers Say Inaccurate Inventory Data Creates BOPIS Inconsistency
Retailers are well aware that an omnichannel approach to both the customer experience and their internal systems is now a basic business requirement: 94% of retailers already have, or plan…
News January 16
