Retail TouchPoints

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Return Shipping Fees Scare Away 69% Of Consumers

With January in the rear-view mirror, retailers have made their way through what is perhaps the toughest part of the holiday season: returns. More than one in five (22%) of…

News February 4

Amazon Sales Growth Slows To 20% In Q4, Prompting Stock Drop

Despite strong Q4 2018 results, Amazon’s stock price took a 5% hit during extended trading on Jan. 31 due to slowing growth, weak guidance for Q1 2019 and increased spending…

News February 1

Stripe Secures $100 Million In New Funding; Company Valued At $22.5 Billion

Mere months after generating a $245 million funding round led by Tiger Global Management, payment infrastructure company Stripe has secured another $100 million from the investment firm, boosting its valuation…

News February 1

Super Bowl And Valentine’s Day Spending To Reach A Combined $34.8 Billion

While the mid-winter season doesn’t have the retail heft of the holidays, it isn’t a sales dead zone either: the average American adult will spend $81.30 for the Super Bowl,…

News February 1

Lower Turnover Begins With A Culture Of Engagement

By Steven Kramer, WorkJam Effective communication is the cornerstone of any successful relationship, working or otherwise. Unfortunately, only half of retailers have a direct line of communication to their frontline…

Executive Viewpoints February 1
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Retailers Set To Thrive On Consumer Confidence And Homebuying Trends

Traditional brick-and-mortar retailers continue to navigate some fairly challenging waters. They’re maneuvering between complicated economic conditions that impact staffing, inventory and manufacturing while heeding consumers’ increasing preference for e-Commerce. While…

Executive Viewpoints February 1

RIC19 Retail Innovator Award Nominations Are Open

The 2019 Retail Innovation Conference is a little more than three months away, but it’s not too early to nominate those who have rejuvenated and shaken up their retail businesses…

News February 1

Rituals Cosmetics Deploys Supply Chain Software To Enhance Product Visibility

Rituals Cosmetics, a European home and body cosmetics retailer with 730 stores around the world, has selected Logility Voyager Solutions to establish a robust sales and operations planning (S&OP) process,…

News January 31

Alibaba Sales Growth Slows Along With Chinese Economy, But Profits Build Optimism

Alibaba reported 41% revenue growth to $17.06 billion in Q3 — which, surprisingly, is the slowest growth rate in three years for the Chinese e-Commerce giant. But like Amazon, the…

News January 31
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