Retail TouchPoints

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Survey: Shoppers Spend More When They Can Touch And Try Items Prior To Purchase

E-Commerce still suffers from a tactile experience gap compared to brick-and-mortar: 46% of U.S. shoppers said they like to touch and try items before they buy them — an experience…

News March 1

Amazon Reportedly Plans ‘Dozens’ Of U.S. Grocery Stores

More than a year and a half after its blockbuster deal to acquire Whole Foods Market, Amazon is reportedly planning to open dozens of its own grocery stores in several…

News March 1

Vineyard Vines Will Offer Exclusive Summer Collection At Target

Vineyard Vines is bringing its lifestyle brand to the mass market for a short time, in partnership with Target. The Connecticut-based apparel retailer will offer a limited-edition collection to Target…

News March 1

Amazon Launches Project Zero To Fight Fraudulent Product Listings

Amazon is fighting back against fraudulent listings with the launch of Project Zero, a set of three tools designed to help brands battle counterfeit products. Project Zero combines Amazon’s machine…

News March 1

80% Of Shoppers Give Thumbs Up To Chatbot Experiences, But 59% Remain Uninterested In Using Them

As many as 80% of people who have interacted with a chatbot say the experience was positive, according to a survey from Uberall. Even so, 30% of consumers have a…

News March 1

Michaels CEO Steps Down

Chuck Rubin, who has held the CEO post at The Michaels Companies since 2013, is stepping down effective April 1 in what is apparently an amicable parting. Mark Cosby will…

News March 1

Gap And Old Navy Will Split Into Two Separate Public Companies

Gap Inc. will split into two separate, independent publicly traded companies. Gap, Athleta, Banana Republic, Intermix and Hill City will fall under the yet-to-be-named banner “NewCo,” while Old Navy will…

News March 1

ETail West Report: Humanization Is The Next Phase Of Personalization

Sessions at the eTail West show, held Feb. 19-22 in Palm Springs, Calif., covered an impressively wide range of topics. But one theme came up again and again: the value…

Features March 1
0aaaDustin Owens Optiv

Turning Retailers’ Cybersecurity Strategy Inside Out

Cybersecurity professionals across industries are responsible for three distinct areas: 1) data confidentiality (ensuring privacy); 2) data integrity (ensuring accuracy); and 3) network/service/application availability (ensuring uptime). Since the advent of…

Executive Viewpoints March 1
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