Retail TouchPoints
Etsy Cuts 12% of Workforce to Move Faster
Top Stories
Latest Posts
4 Tips For Winning Retailers’ Trust And Confidence With Data
Today’s consumer goods market is crowded, with both well-established players and new disruptors vying for greater customer share. Amidst all this activity, large retailers like Target and Best Buy are…
Executive Viewpoints March 11
Top Takeaways From Shoptalk 2019: Hint…It’s Personal
Shoptalk 2019 did not disappoint: it has established itself as one of the “must attend” retail events of the year. The biggest problem is choosing between compelling sessions, meetings and,…
News March 11
Only 23% Of Retailers Leverage In-Store AI, While Just 19% Deploy IoT Devices
Retailers often describe the “store of the future” having multiple customer service options, such as automated returns or cashierless checkout, and offering disruptive technologies such as AI, VR, AR, virtual…
News March 11
Fraud Report Reveals Importance Of ID Verification In Delivering A Seamless And Secure Customer Experience
With the rise of e-Commerce and prevalence of mobile devices, shopping has reached a new level of ease for consumers. Expectations for fast and easy experiences are higher today than…
Executive Viewpoints March 11American Eagle Will Open As Many As 75 New Aerie Stores In 2019
American Eagle Outfitters is positioning the Aerie banner for rapid growth, planning 60 to 75 new store openings for this year. The openings will include including 35 to 40 standalone locations, as…
News March 8
Shoptalk 2019: How Lowe’s, Tapestry, Pinterest CEOs Adapt To Retail Transformation
While Nordstrom and Macy’s led off Shoptalk 2019 sharing their views on where they need to improve their businesses going ahead, the CEOs of Lowe’s, Pinterest and Tapestry took the…
News March 8
Should Online Retailers Blacklist Shoppers Who Return Too Much?
Today’s retail landscape is tough — and getting tougher. Businesses are under increasing pressure, from reduced margins to online competition, and now they’re facing another problem. I’m talking about “serial…
Executive Viewpoints March 8Retailers, Reach For The Minimum By 2020
By Ed King, HighStreet Collective Since we started our consultancy, HighStreet, in mid-2017, it’s become painfully clear that legacy retailers have had a difficult time with their “omnichannel” and in-store…
Executive Viewpoints March 8West Elm Brings Exclusive Home And Bedding Products To Rent The Runway
Rent the Runway is partnering with West Elm to bring a new a line of modern home décor and bedding products into its merchandise collection. Available at renttherunway.com/westelm, Rent the…
News March 7
Latest Podcasts
Latest Resources
