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New Jersey Joins Philly With Statewide Cashless Store Ban
Cashless retailing represents one of the most promising innovations in retail’s quest to reduce friction, but the technology is facing pushback from some governments. New Jersey made it mandatory for…
News March 20Can Retailers Hold Their Own In The Battle Of DTC Vs. Private Label?
Direct-to-consumer (DTC) brands such as Dollar Shave Club, Casper and Glossier have taken retail by storm in recent years — in fact, $3 billion in venture funding has gone to…
Executive Viewpoints March 20Identity Theft Can Even Make Shopping Stressful
As online and mobile shopping continues to gain in popularity, identity thieves have more opportunities than ever to steal sensitive financial information from unsuspecting consumers. Customers expect retailers to take…
Executive Viewpoints March 20Glossier Valuation Reaches $1.2 Billion After $100 Million Funding Round
Glossier has raised $100 million in a Series D funding round led by Sequoia Capital, with the direct-to-consumer beauty company now valued at $1.2 billion, according to a Wall Street…
News March 19Conversocial Acquires Chatbot Platform
Conversocial, a digital customer experience platform, is acquiring Assist, an enterprise chatbot platform, to improve its ability to offer scalable, conversational customer experiences to retailers and brands. Terms of the…
News March 19Instagram Debuts Checkout Option, Allowing Shoppers To Buy Within The App
Instagram is enabling consumers to buy products from more than 20 of their favorite brands without leaving the app, the company announced in a March 19 blog post. In coming…
News March 19Are You Liable For Your Customers’ Sales Taxes?
Tax laws, particularly those regulating e-Commerce and sales tax, have suddenly become a lot more complicated. Last year’s Supreme Court decision on South Dakota v. Wayfair, Inc. changed the entire…
Executive Viewpoints March 19GlassesUSA Boosts AOV 15% On Orders Of More Than $120 With Installment Payments
With a consumer base that includes increasingly debt-conscious Millennials, GlassesUSA believes that customers should not have to worry about breaking the bank when buying high quality eyewear online. This conviction led…
Features March 19Shopko Will Liquidate, Close All 360+ Stores After Failing To Find A Buyer
Two months after filing for bankruptcy and announcing 100 store closures, Shopko is closing all 363 stores. The department store was unable to find a buyer before a March 14…
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