Retail TouchPoints

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0aaaRobert Wallace

How Does Your Customer Experience Stack Up?

If there was an award for Buzzword of the Year, Digital Transformation would obliterate the competition. It may be overused, but digital transformation is a very real strategy that is…

Executive Viewpoints April 2

Barneys Reportedly May Reduce Size Of New York Flagship By More Than 50%

Update: A Barneys spokesperson stated that Barneys will not shrink its footprint in an email sent to Retail TouchPoints. “Barneys New York is committed to maintaining the footprint of its…

News April 1

Study: U.S. Mobile Shopping App Sessions Grew 70% Since 2016

Consumers in mature markets like the U.S. spent nearly three hours a day in mobile apps in 2018 on average, according to the State of Mobile 2019 report by App…

News April 1

As Fast Fashion Races To Capture Award Season Trends, Brands Struggle To Keep Up

By Olivia Skuza, NuORDER  In today’s fast-paced market of “see now, wear now”, it’s no surprise that many brands continue to capitalize on various cultural events, particularly those featuring celebrities,…

Executive Viewpoints April 1
0aaaAngie Stocklin Readers

Why A Culture Of Experimentation Is Integral To The Future Of Retail

Fifty years ago, retail was a very different industry. There were no online retailers, consumers relied heavily on salespeople and advertising consisted mostly of TV, print, and radio. Today, however,…

Executive Viewpoints April 1

Global Brands Acquires Fred Segal, Plans International Expansion

Global Icons has acquired Fred Segal for an undisclosed sum. The company plans to expand the clothing and accessories retailer’s international presence while maintaining its domestic growth, which includes a…

News March 29

H&M Sales Rise 10% In Q1 2019 As Turnaround Plan Takes Off

Turnaround plans for H&M seem to be paying off: the company reported a net sales increase of 10% during Q1 2019. The retailer attributed this growth to its ongoing brick-and-mortar…

News March 29

Stage Stores Accelerates Off-Price Conversion Strategy, Anticipates 300 Gordmans Stores By 2020

Stage Stores is accelerating the conversion of its department stores to Gordmans stores after the off-price banner has achieved considerable success. Michael Glazer, President and CEO of Stage Stores, revealed…

News March 29

Lamps Plus Texting Function Allows Associates To Be Customers’ ‘Eyes’ In The Store

Anyone who has spent hours picking out home furnishings knows that little details matter before making a final decision. But what if you wanted to know something really specific —…

Features March 29
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