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JCPenney Names Target Veteran To Top Customer Spot
JCPenney has tapped 25-year retail veteran Shawn Gensch as its new EVP and Chief Customer Officer (CCO), effective June 3. Gensch, who will report to CEO Jill Soltau, will be responsible…
News May 22How Can Retailers Maximize ROI From Tech Investments?
The retailer-as-a-tech-company dynamic has been heavily influenced by Amazon (and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies.…
Executive Viewpoints May 22
Upward Mobility: Three Mobile Strategies To Improve Operational Execution, Train, Sell And Collect Data
Deloitte’s 2019 Retail Industry Outlook signals a tipping point for retail this year and advocates for synchronized bets across six key focus areas, from emotional-based loyalty to emerging technologies. “To…
Executive Viewpoints May 22
Exclusive Chris Walton Q&A: 4 Technologies That Target Retail Pain Points
During his 20 years in retail, Chris Walton has grown adept at combining a long-term, high-level view with a sharp focus on everyday practical business realities. As Vice President of…
Features May 21Stein Mart Deploys Amazon Lockers At Nearly 200 Stores
Stein Mart will install Amazon Hub Lockers at nearly 200 stores across 28 states. Amazon shoppers will be able to select their nearest locker as their shipping address, and when…
News May 21Dressbarn Will Shutter Retail Operations, Close 650 Stores
Dressbarn is closing all 650 stores and its e-Commerce site, marking the end of a 57-year run for the women’s apparel retailer. For now, the stores and e-Commerce site remain…
News May 21Taylor Stitch Gives Old Clothes New Life With Restitch
Taylor Stitch, a men’s apparel retailer, has launched the Restitch clothing recycling program. Shoppers can return their old clothes to Taylor Stitch for credit, while the clothing gets reconstructed into…
News May 21Mobile Discounts Draw 67% Of Shoppers To A Store, Yet Most Retailers Still Don’t Offer Them
While 67% of shoppers say they are likely to choose a retailer that offers mobile coupons over one that doesn’t offer them, only 40% of retailers indicate that offering coupons…
News May 21Kohl’s Expands Online Sports Merchandise Assortment With Fanatics Deal
Beginning this fall, Kohl’s will broaden its online assortment of licensed sports merchandise via an exclusive long-term partnership with Fanatics. The expanded assortment will be available directly through Kohls.com, with…
News May 21
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