Retail TouchPoints

Latest Posts

#RIC19: Why Brand Love Is The Key To Cultivating Loyal, Frequent Shoppers

Shoppers might not equate their love for a family member, significant other or friend with their feelings for a brand, but retailers need to elicit such an emotional state from…

News May 17

Old Montréal Will Be New Venue For Retail Store Tours

The stores of Old Montréal, the city’s historic section, will be featured as part of the Retail Store Tours program taking place May 23, 2019. The tour’s theme, “Commerce and…

News May 17
0aaaGuy Yehiav Profitect

Tackling Retailers’ Growing Returns Problem In The Wake Of Shipping Increases

Free, convenient returns have become more or less an expectation of the modern retail consumer. Unfortunately, free returns have fueled unprofitable consumer practices such as buying multiple items and sizes,…

Executive Viewpoints May 17

The Secret Recipe For A Successful Retail Operations System

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. These systems include everything from…

Executive Viewpoints May 17

#RIC19: 6 Reasons Kirkland’s In-Store Transformation Was Successful

Michael Cairnes, COO, Kirkland’sThe mere thought of transforming the in-store experience is enough to overwhelm even the most seasoned retail executive. During the 2019 Retail Innovation Conference, executives representing several…

News May 16

#RIC19 Showcases Innovative Technology Solutions

The 20 sponsors of the 2019 Retail Innovation Conference offer services and solutions designed to address retailers’ biggest current challenges, including: enhancing loyalty via customer engagement; leveraging bots and social…

Features May 16

Alibaba Generates 51% Revenue Growth in 2018, Brushes Aside Trade War Concerns

One quarter after posting its slowest growth rate in three years (albeit still at a healthy 41% clip), Alibaba shot back up with a 51% sales increase for both its…

News May 16

Walmart Q1 Revenue Jumps But Grocery, Supply Chain Investments Weaken Profits

Walmart had its best Q1 comparable store sales growth in nine years, achieving 3.4% growth with total revenue climbing 1% to $123.9 billion. E-Commerce sales continued to rise, boosted by…

News May 16
0aaaVishal Kirpalani Symphony RetailAI

More Than Meets The Eye: AR And VR’s Power To Transform The Retail Store

Retailers today are incorporating innovative technology to solve critical business challenges, while also working to refresh brick-and-mortar locations to wow in-store guests. Driving these changes in the physical environment is…

Executive Viewpoints May 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank