Retail TouchPoints

Latest Posts

#RIC19: Retailwinds Sees Long-Term ROI From Accepting Alternative Payments

Reaching a new audience always comes with new challenges, and the path to success can be even trickier if that audience has divergent payment preferences. RTW Retailwinds discussed its own…

News May 23

Zaius Debuts Data-Powered Marketing Assistant

Zaius, a CRM platform provider, has launched Zam, a data science-powered marketing assistant. The tool combines the shopper visibility of a customer data platform and the cross-channel campaign functionality of…

News May 23
0aaaZebraSS

Zebra Technologies Expands Shopper-Facing Kiosk Capabilities

Zebra Technologies, a manufacturer and seller of enterprise visibility and data capture solutions, has introduced the 10-inch CC6000 and five-inch CC600 Customer Concierge kiosks. These kiosks offer shoppers quick access…

News May 23
0aaaAndrew Kasprzycki LiveRamp

Leading Retailers Are Overcoming Analysis-Paralysis

There is a lot of talk about data-led, people-based marketing, but I’m often surprised to find that some retailers are not acting on the real opportunities to harness the power…

Executive Viewpoints May 23

Study: Better Personalization Can Entice 44% Of Shoppers To Switch Brands

Marketers are sold on the benefits of personalization: 88% say they have seen an increase in business from using personalization tactics. The catch, however, is that consumers are quick to…

News May 22

Target Has Banner Q1: E-Commerce Sales Jump 42%, Same-Store Sales Climb 4.8%

Target is showing that its aggressive investments in its stores, e-Commerce site, fulfillment and private label products have been fruitful in 2019: the retailer saw Q1 same-store sales jump 4.8%,…

News May 22

Urban Outfitters Launching Women’s Apparel Subscription Service

Urban Outfitters will introduce Nuuly, a women’s apparel subscription rental service, this summer. Each month, shoppers will have access to a customizable box with six items that can be worn…

News May 22

JCPenney Names Target Veteran To Top Customer Spot

JCPenney has tapped 25-year retail veteran Shawn Gensch as its new EVP and Chief Customer Officer (CCO), effective June 3. Gensch, who will report to CEO Jill Soltau, will be responsible…

News May 22

How Can Retailers Maximize ROI From Tech Investments?

The retailer-as-a-tech-company dynamic has been heavily influenced by Amazon (and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies.…

Executive Viewpoints May 22
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank