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True Religion Appoints New Interim CEO, Still Seeks Permanent CEO
True Religion has appointed Farla Efros as Interim CEO, succeeding Chelsea Grayson in the role. Grayson, former CEO of American Apparel, is resigning to pursue other opportunities after seven months…
News June 5CVS Aims For 1,500 HealthHUBs By The End Of 2021
CVS is sharpening its focus on top-performing stores: the retailer will redesign 1,500 stores to match the HealthHUB concept by the end of 2021, close 46 underperforming locations and carefully…
News June 5
Starbucks Purchases Clean Energy To Power 3,000 Stores By 2021
Starbucks has closed a deal that will supply clean power to the electricity grids serving 3,000 of its stores by 2021. A three-project, 146-megawatt renewable energy portfolio will tap wind and…
News June 5How Can Retailers Navigate Trade Tensions With China And Mexico?
The potential for an all-out trade war with China and a brewing one with our North American neighbors has contributed to retailers’ uncertainty in 2019. Major retailers have pointed out…
Executive Viewpoints June 5
Minimizing Legal Risks For Retailers That Use Biometric Data
Artificial intelligence (AI) tools offer retailers large chunks of data that are helpful in creating robust customer profiles, as well as curated and frictionless customer experiences. Many retailers are aware…
Executive Viewpoints June 5
How FabFitFun Leveraged Granular Feedback To Improve Customer Service
While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past two years, the brand has done more to enhance its service than…
News June 5Grocery E-Commerce Success Requires Personalization, Store Optimization
Grocery delivery has become a a big business: 36% of shoppers will spend 26% to 40% of their grocery budget online as soon as next year, up from 10% in…
News June 4Ulta Beauty Picks Canada As First Site For Global Growth
Ulta Beauty has been one of retail’s biggest recent success stories, opening nearly 500 stores in the U.S. over the past five years and boosting its stock price by almost…
News June 4
41% Of Shoppers Say Most Personalized Messages Still Feel Like Mass Marketing
Retailers that want to personalize the shopper experience will find a receptive audience: 49% of consumers are more than willing to opt in to receive personalized communications via SMS, email…
News June 4
