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Ulta Beauty Powers Personalization With Expanded Google Cloud Partnership

Ulta Beauty is expanding its partnership with Google Cloud amid increased engagement with customers in-store and online, along with the development of its Virtual Beauty Advisor tool designed to deliver tailored…

News June 11
0aaaTom Buiocchi ServiceChannel

What The Modern Grocery Store Can Teach Other Brick-And-Mortar Businesses

On a recent family visit to upstate New York I found myself in DeCicco & Sons, the local grocery store chain, when my niece suggested we grab a drink. I…

Executive Viewpoints June 11

67% Of Retailers Report Higher Revenue After Launching Subscription Services

By design, subscription services are primarily tools for customer retention, but new research indicates they deliver other benefits as well: encouraging shoppers to try additional channels and new product categories,…

News June 11

Salesforce Acquires Big Data Firm Tableau For $15.7 Billion

Salesforce has agreed to acquire data visualization platform provider Tableau in an all-stock transaction valued at $15.7 billion, making it the largest acquisition in the company’s history and combining one…

News June 10

Is NPS Still The Chief Indicator Of Customer Sentiment?

By Shreesha Ramdas, Strikedeck NPS And Its Relevance Today’s retail world is beset with massive change, and standard sales principles are constantly under challenge. At the same time, the notion…

Executive Viewpoints June 10

Build.com Boosts Conversion Rates By Removing Invasive Product Ads

Retailers may not be entirely aware of an ongoing e-Commerce threat: the presence of unauthorized product and promotional ads appearing on their web sites that potentially distract shoppers or even…

News June 10
0aaaDavid Moran Eversight

Technology In Retail; Dynamic Pricing In Store — One Possible Future

John Russo, our Retail leader, and I recently visited Amazon’s 4 Star store in New York City. The concept is simple enough — popular items, biased towards gifts/specialty items, with…

Executive Viewpoints June 10

Stop & Shop Will Launch Same-Day Online Pickup At 175 Stores By 2020

Stop & Shop will introduce same-day online pickup at select stores in the Northeast as part of the company’s initiative to roll out 175 click-and-collect locations by the end of 2019. The service will begin in Connecticut…

News June 7

Walmart Will Pilot In-Home Grocery Delivery In Three Markets

Starting this fall, Walmart will push grocery delivery convenience to the next step: bringing the groceries inside shoppers’ homes. With InHome Delivery, shoppers can have items delivered even when they’re…

News June 7
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