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Lord & Taylor President Resigns As Parent Company Reports Weak Q1 Earnings
Lord & Taylor President Vanessa LeFebvre, who has held the position since May 2018, announced she would be leaving her post via LinkedIn Thursday. LeFebvre made the announcement one day after…
News June 17Three Ways Customer Support Is Reshaping Retail
By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes. However,…
Executive Viewpoints June 17
Retail-As-A-Service: The Next-Gen Wild West
For better or worse, Amazon has turned the retail industry upside down and redefined what it means to be a modern consumer. Increasingly, consumers turn to online channels to purchase…
Executive Viewpoints June 17
GOLFTEC Revamps POS Across 200 Locations In One Day
GOLFTEC, a private golf instruction and golf club fitting company, may not be a typical retail business. But having scaled up its brick-and-mortar presence in recent years, the company understands…
Features June 17100+ Goodwill Stores Take Merchandise Mobile
More than 100 Goodwill locations across the U.S. will upload secondhand merchandise such as clothing, jewelry and furniture to OfferUp, a mobile marketplace for local buyers and sellers. Via OfferUp,…
News June 14Trends In Location Intelligence That Drive Brick-And-Mortar Growth
By Ran Ben-Yair, Ubimo To say that location intelligence is changing the face of retail is not hyperbolic. In the same way that the Internet allowed for the rise of…
Executive Viewpoints June 14
5 CX Trends To Consider In 2019
Brands are being inundated with talk about consumers’ increasing expectations when it comes to customer experience (CX). And as businesses deliver more creative and engaging experiences, forming impactful customer relationships…
Executive Viewpoints June 14
Exclusive Q&A: Why Digital Success Depends On A Physical Retail Presence
More than half (56%) of digital shoppers say that when buying online, it’s important for the retailer to also have a physical store presence near their home or job, according…
News June 14
Destination Maternity CEO Steps Down Amid Plummeting Sales
Destination Maternity CEO Marla Ryan has resigned from her role, marking the departure of the company’s fourth chief executive in two years. Ryan will stay on with the company as…
News June 13
