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Navigating The WCM Waters: Choosing A Platform That Drives Your Sales
By Peggy Chen, SDL Deploying a new web content management (WCM) platform for an e-Commerce site may feel like you’ve been thrown into open waters — What kinds of predators…
Executive Viewpoints June 21
Creating Simplicity From Complexity: Managing Returns Through SaaS, AI & Machine Learning
Consumer behavior is reshaping retail, ultimately challenging merchants to create enhanced solutions to their increasing demands. Managing returns without compromising the experience for customers or retailers alike is one of…
Executive Viewpoints June 21
Salesforce Previews CDP Release, Outlines Top 3 Holiday Trends
Pictured above: Dana Chery, Sr. Director, Service Cloud Product Marketing at Salesforce, Customer 360 implementation at discusses e.l.f. Cosmetics. Today’s businesses still struggle to gain a single, 360-degree view of the…
Features June 21Forever 21 Reportedly Hires Advisors To Help Avoid Bankruptcy
Forever 21 has hired restructuring advisers to help negotiate store leases and overhaul the business, people familiar with the matter told The Wall Street Journal. The sources say that Forever…
News June 20
Walmart Testing Automated Delivery On Fixed Routes
Walmart is piloting a new phase in automation with robotic vehicles that automatically pass shipments across warehouses, according to Bloomberg. The retailer is aiming to cut its middle-mile shipping costs…
News June 20Retail TouchPoints Brings A Physical-Digital Convergence Focus To RetailX
Retail TouchPoints is partnering with the new RetailX event to present Retail TouchPoints Live! @ RetailX, June 25-26 in Chicago at the McCormick Place Convention Center. This event will deliver…
News June 20
SalesRX Offers Training Delivered In Short Bites
The Retail Doctor SalesRX online training program is designed to help companies grow their brick-and-mortar sales by teaching employees how to build authentic connections with customers. The training consists of…
News June 20
Klarna Launches Global Customer Authentication Platform
Klarna has introduced a global authentication platform that allows multinational businesses to provide secure, personalized customer authentication experiences in any market through a one-time integration. The solution is designed to…
News June 20
Unlocking The Value Of Artificial Intelligence For Retailers
At a recent Future Stores Miami conference, I attended a panel discussion focused on practical applications of artificial intelligence (AI) to enhance the in-store experience. One of my key takeaways…
Executive Viewpoints June 20
