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Kohl’s Goes Chainwide With Amazon Returns
Kohl’s has expanded its Amazon Return kiosks to its 1,100+ locations nationwide. The service lets shoppers bring eligible Amazon items to Kohl’s stores to have them returned for free, with…
News July 9
As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?
Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall. But the rise of Prime Day in recent years arguably has changed…
Features July 9
Securing Customer Loyalty Through Emotional Engineering And Personalization
Much has been written about how AI and personalization are transforming the way that retailers operate. The ability to understand a customer’s interests and purchase history gives retailers the opportunity…
Executive Viewpoints July 9Gump’s To Reopen For The Holidays Under New Owners
Gump’s has found new owners and will reopen in time for the 2019 holiday season, according to the San Francisco Chronicle. The Chachas family, which founded and manages the investment…
News July 8Walmart Reportedly Faces $1B In E-Commerce Losses, May Sell ModCloth
Walmart is reportedly projecting losses of more than $1 billion for its U.S. e-Commerce division, and some executives are allegedly pushing for the sale of ModCloth, people familiar with the…
News July 8American Dream Mall Will Open Entertainment Venues In October
American Dream, the three million-square-foot retail and entertainment center in East Rutherford, N.J., plans to open several of its indoor entertainment options on Oct. 25, 2019, according to its developer,…
News July 8
Brooklinen Goes From Pure-Play DTC To Pop-Up Retailer In Four Weeks
Generally, when a brand decides it wants to open a pop-up store, team members have months to plan and some idea of how to carry it out. But with the…
News July 8Direct-To-Consumer Brands: How To Successfully Break Into Brick-And-Mortar
By Jamie Crespi, Blis Direct-to-consumer brands have been wildly successful the last few years — look at makeup and skincare company Glossier, which was just valued at $1.2 billion. They…
Executive Viewpoints July 8
Getting Ahead Of Technology Trends: Turning Customer Data Into Personalized Experiences
It’s easy to think that our dependence on devices means that e-Commerce is the clear future of retail. But research indicates that brick-and-mortar sales are still very competitive. How physical…
Executive Viewpoints July 8
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