Retail TouchPoints

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Personalization: Why It’s Important And Problematic For The Digital Experience

Companies devote a lot of time and effort to developing recognizable online personas and messaging, but the strategy for converting audiences into customers starts with their web experience. Being able…

Executive Viewpoints September 3
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How To Prevent Online Returns From Wreaking Havoc On E-Commerce

Among the many ways Amazon has changed the rules of the game for retail is the way it’s shifted consumer expectations about returns. For the nation’s 100 million Prime members…

Executive Viewpoints September 2

Despite 12% Sales Increase, Ulta Beauty Stock Dips 28% Amid Slashed Full-Year Outlook

Ulta Beauty had what would traditionally be perceived as a very strong quarter — net sales increased 12.0% to $1.67 billion, while comparable sales increased 6.2% and net income increased 8.7%…

News August 30

Dollar General Promotes Execs To COO And EVP Of Store Operations

Dollar General has promoted Jeffery Owen to the role of COO, where he will oversee store operations, merchandising and the supply chain. Steven Sunderland will take Owen’s former role as…

News August 30

CALCUSO Partners With 10,000 Schools To Fulfill Back-To-School Purchases In A Single Click

Convenience is a retail winner, particularly when it comes to back-to-school shopping — an event that traditionally involves bouncing between several different stores or sites to grab every particular item…

News August 30

Personalization As The Digital Strategy For Beauty Commerce

By Sampo Parkkinen, Revieve Beauty is one of the most personal verticals of all of retail, if not the most personal. After all, in beauty, we are talking about products…

Executive Viewpoints August 30
0aaaCourtney Wylie Mention Me

How Experiential Retail Can Rescue Struggling U.S. Retailers

There have already been nearly 5,000 retail store closings in the U.S. in 2019, including Gap, Tesla, Victoria’s Secret and the discount chain Fred’s, according to some recent reports. CNBC…

Executive Viewpoints August 30

Dollar General And Dollar Tree Deliver Solid Q2 Amid Pending Tariffs

Both Dollar General and Dollar Tree reported strong Q2 earnings results, illustrating that U.S. consumers are shopping for discounts even as consumer confidence maintains record highs. Net sales at Dollar…

News August 29

Reports: Forever 21 Allegedly Mulling Bankruptcy

Forever 21 is considering filing for bankruptcy, according to reports from Bloomberg and CNBC. The retailer’s efforts to restructure its debts and improve liquidity have allegedly stalled, which makes the…

News August 29
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