Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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Marks & Spencer Launches Omnichannel Payment Service
Marks & Spencer has partnered with Ingenico Group to launch a payment service encompassing all of the UK retailer’s touch points and digital channels. The Ingenico payment platform allows customers to pay…
News October 14
The Fresh Market Chooses Grocery Veteran As Chief Merchandising Officer
The Fresh Market has appointed Dan Portnoy as Chief Merchandising Officer. He will report directly to President and CEO Larry Appel, and will oversee the grocery retailer’s merchandising team. Portnoy…
News October 14Four Ways That SD-WAN Is Transforming Retail: The Keys To Accelerating Business At The Network And Services Edge
By Michelle Arney, Cybera Anyone who has shopped recently recognizes just how much rising consumer expectations have changed the retail industry. In particular, consumers are increasingly insisting upon an integrated…
Executive Viewpoints October 14
Mistakes That Could Be Tanking Your Omnichannel Retail Efforts
About 80% of consumers browse for product information while still inside a store. Brands that communicate instantly and intuitively through clear information have a better chance of making a sale.…
Executive Viewpoints October 14
Are Retailers Ready For A Potential Cashierless Tech Boom?
While cashierless stores aren’t quite mainstream, they are gaining a foothold: 14% of retailers responding to the 2019 Retail TouchPoints Store Operations Benchmark Survey said they operate cashierless stores, and…
News October 14Report: Victoria’s Secret Cuts HQ Staff, Store Ops Exec Steps Down
Victoria’s Secret has laid off approximately 50 employees at its Columbus, Ohio headquarters, according to CNBC, which also is reporting that April Holt, EVP of Stores and Store Operations, will…
News October 11
Target Promotes Operations Exec To CFO
Michael Fiddelke, a 15-year Target veteran, has been named EVP and Chief Financial Officer, effective Nov. 1. Fiddelke will be responsible for financial planning, analysis and operations, internal audit, accounting, investor…
News October 11
Kohl’s Chooses New CFO From Within Its Ranks
Kohl’s has promoted EVP of Finance Jill Timm to the role of CFO. She replaces current CFO Bruce Besanko, who will step down effective Nov. 1. Besanko will remain in…
News October 11Don’t Risk Holiday Season Sales: How to Protect Your E-Commerce Store From Data Disasters
By Mike Potter, Rewind The holiday shopping season and Black Friday/Cyber Monday (BF/CM) have a significant impact on annual retail sales and can determine whether retailers turn a profit for…
Executive Viewpoints October 11
