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Suitability, Transparency And Inclusion Rank As Biggest Non-Price Beauty Purchase Drivers
The decision-making process behind buying a beauty product has numerous variables attached, and like many other shopping decisions, price wins out: 75% of U.S. shoppers make their beauty purchasing decisions…
News October 18Barneys Enters Deal To Sell Assets To Authentic Brands, B. Riley For $271 Million
Barneys New York has reached a preliminary agreement to sell its assets to brand development firm Authentic Brands Group and investment bank B. Riley Financial for approximately $271.4 million in…
News October 18Remodista Honors Six Female Innovators
Remodista recognized six influential female leaders with its annual Women2Watch Innovation Awards at the 2019 Women2Watch Program. The program has featured more than 400 women speakers in panels and keynotes…
News October 18
With Text And Chat, Pier 1 Imports Cuts Costs, Adds Visuals To Contact Center Interactions
Pier 1 Imports has been looking for ways to save money, including ongoing moves to right-size its store footprint. A customer contact center overhaul has not only cut costs but…
News October 18How Frictionless Shopping Is Transforming Retail
By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time…
Executive Viewpoints October 18
3 Key Lessons For Solving Geo-Pricing
The fact is becoming clearer that price is king in retail. With Amazon and direct-to-consumer brands like Asos, Everlane, Warby Parker and others saturating the retail market, traditional retailers —…
Executive Viewpoints October 18B8ta Introduces ‘Forum’, A Fashion And Lifestyle Concept Store
B8ta isn’t shy about entering new categories, first bringing its retail-as-a-service platform to traditional names such as Lowe’s and Macy’s while building out its own stores, then partnering with Tru…
News October 17JOANN Upgrades Customer Service With Boosted Personalization And Efficiency
JOANN has improved its omnichannel customer service experience through a partnership with Gladly. The platform lets JOANN route queries to the specific customer service agent best-suited to resolve each particular…
News October 17
Threekit Offers Virtual Image Generation Tools
Threekit, a visual customer experience solution provider, has introduced a product visual platform that lets retailers create thousands of photorealistic, interactive 3D and AR visuals. The platform is designed to…
News October 17
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